Issue Start Time: 9:50 pm EST 02/02/16
We are getting in touch to provide you with a Hosting Status update. As of 21:50 EST an issue was identified with multiple HVM units. VPSes hosted on this unit may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.
We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!
UPDATE 22:15 EST HVM's are online, and VPSs on these HVM's are currently coming online as well. Thank you for your patience while we get the remaining VPSs back online.
UPDATE 22:55 EST More VPSes are back online. Our team is working on the remaining VPSes that are still down. Thank you for your patience while we get the remaining VPSs back online.
UPDATE 23:25 EST Our System Administrators are still working on the VPSes that are still inaccessible. Further updates will follow once more information becomes available. We appreciate your continued patience. Thank you.
UPDATE 00:05 EST Our System Administrators are still working to resolve all VPSs that are unavailable. Thank you for your patience while we get the remaining VPSs back online.
UPDATE 01:15 EST Our System Administration team is still working to resolve issues. Thank you for your patience while we get the remaining VPSs back online.
UPDATE 04:21 EST This is still being worked on by our System Administration team. We appreciate your patience while we correct remaining virtual machines.
UPDATE 08:14 EST Remaining virtual machines are being brought back up by our System Administration team as they continue working on the issue.
UPDATE 11:44 EST We are still working on a small number of cloud servers with our System Administration team, sorry for the delays.
UPDATE 12:19 EST We have now completed this process, please if you have any issues please come on to livechat or submit a ticket for the team, thanks.