Emergency Maintenance: gauntlet.asoshared.com

  •   Posted: 11:03 pm EST 11/12/19

  •   Updated: 12:32 am EST 11/13/19

Maintenance Start Time: 12:00 am EST 11/12/19

Estimated duration: 1 hour

Status: Resolved

Hello All,

We are running emergency maintenance on gauntlet.asoshared.com at this moment. All services are down currently. We will update here as soon as it's completed.

Sorry for the inconvenience caused to you

Emergency Maintenance: dal1.hvm19

  •   Posted: 5:27 am EDT 11/01/19

  •   Updated: 5:32 am EDT 11/01/19

Maintenance Start Time: 5:20 am EDT 11/01/19

Estimated duration:

Status: In Progress

Hello,

We are running emergency maintenance on dal1.hvm19 at this moment. The following virtual servers will be affected during this maintenance. As of now no ETA can be provided.

meapatris.creativexit.net
vps.rockandice.net
server.qtownhost.com
mainsolution.qatar-hotels.net
teancum.adventureuplink.com
Adclix1.adclixmedia.com
vps.abudhabiofw.com
server.jalacy.com
server1.boucherie-beau-bien.ca

Sorry for the inconvenience caused to you.

Emergency Maintenance on izze.asoshared.com

  •   Posted: 5:24 am EDT 10/16/19

  •   Updated: 11:08 pm EDT 10/16/19

Maintenance Start Time: 6:00 am EDT 10/16/19

Estimated duration: 3 hours

Status: Resolved

Hello All,

We are running emergency maintenance on izze.asoshared.com server at this moment. All services are down currently. We will update here as soon as it's completed.

Sorry for the inconvenience caused to you.

asia6.myserverhosts.com|| Maintanence

  •   Posted: 9:40 pm EDT 08/28/19

  •   Updated: 7:38 am EDT 09/03/19

Maintenance Start Time: 6:30 am EDT 08/29/19

Estimated duration: 4 hours

Status: Resolved

HI.

We will be performing emergency maintenance on asia6.myserverhosts.com. Services may get interrupted during this time.

uswest66.myserverhosts.com | Maintanence

  •   Posted: 9:41 pm EDT 08/23/19

  •   Updated: 9:39 pm EDT 08/28/19

Maintenance Start Time: 2:30 am EDT 08/24/19

Estimated duration: 4 hours

Status: Resolved

HI.

We will be performing emergency maintenance on uswest66.myserverhosts.com Services may get interrupted during this time.

uk15.myserverhosts.com

  •   Posted: 2:00 pm EDT 06/07/19

  •   Updated: 12:35 am EDT 06/10/19

Disruption Start Time: 1:58 pm EDT 06/07/19

Estimated duration: 6 hours

Status: Resolved

We are currently experiencing a attack targeting to wp-login page on uk15.myserverhosts.com we have put the server under protection. You may experience slowness in the service.

We are keeping this alert open and continue monitoring the server to ensure stability.??Thank you for your patience and cooperation.

Scheduled maintenance :: dal1-cdp29.myhostbackups.io

  •   Posted: 8:23 am EDT 06/06/19

Maintenance Start Time: 8:00 pm EDT 06/07/19

Estimated duration: 1 hour

Status: Pending

Hi,

We will be performing scheduled maintenance in the server dal1-cdp29.myhostbackups.io on June 07th at 19:00 CDT. All services will be offline during the process.

Regards,

Scheduled RAM upgrade on lagertha.asoshared.com

  •   Posted: 7:45 am EDT 06/06/19

Maintenance Start Time: 8:00 pm EDT 06/06/19

Estimated duration: 1 hour

Status: Pending

We will be performing scheduled RAM upgrade on the server lagertha.asoshared.com on June 6 07:00 PM CST. The server will go down for few time during this maintenance. We will update the thread with any further updates.

Scheduled maintenance izze.asoshared.com

  •   Posted: 7:08 am EDT 05/31/19

  •   Updated: 12:34 am EDT 06/03/19

Maintenance Start Time: 11:00 am EDT 06/04/19

Estimated duration: 2 hours

Status: Pending

We will be performing scheduled maintenance on the server izze.asoshared.com on June 4 10:00 AM CST. The server will go down for 2 hours during this maintenance. We will update the thread with any further updates.

Scheduled maintenance on ASO Dallas Cloud SAN 1 & SAN 2

  •   Posted: 2:35 pm EDT 05/13/19

  •   Updated: 11:29 am EDT 05/31/19

Maintenance Start Time: 6:00 pm EDT 05/29/19

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled maintenance on Wednesday, May 29th, at approximately 6pm central time. This maintenance is necessary to ensure the long-term stability and efficiency of the platform. It is estimated that this work will result in about 1 hour of down time as the servers are worked on. This is a low-risk activity, and we do not expect any residual impact.

Scheduled maintenance on ASO Dallas Cloud SAN 3 & SAN 4

  •   Posted: 2:20 pm EDT 05/13/19

  •   Updated: 7:57 pm EDT 05/22/19

Maintenance Start Time: 6:00 pm EDT 05/22/19

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled maintenance on Wednesday, May 22nd, at approximately 6pm central time. This maintenance is necessary to ensure the long-term stability and efficiency of the platform. It is estimated that this work will result in about 1 hour of down time as the servers are worked on. This is a low-risk activity, and we do not expect any residual impact.

Scheduled maintenance on ASO Dallas Cloud SAN 5 & SAN 6

  •   Posted: 2:19 pm EDT 05/13/19

  •   Updated: 8:02 pm EDT 05/21/19

Maintenance Start Time: 6:00 pm EDT 05/21/19

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled maintenance on Tuesday, May 21st, at approximately 6pm central time. This maintenance is necessary to ensure the long-term stability and efficiency of the platform. It is estimated that this work will result in about 1 hour of down time as the servers are worked on. This is a low-risk activity, and we do not expect any residual impact.

Scheduled maintenance on ASO Dallas Cloud SAN 8

  •   Posted: 2:17 pm EDT 05/13/19

  •   Updated: 11:28 am EDT 05/31/19

Maintenance Start Time: 6:00 pm EDT 05/30/19

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled maintenance on Thursday, May 30th, at approximately 6pm central time. This maintenance is necessary to ensure the long-term stability and efficiency of the platform. It is estimated that this work will result in about 1 hour of down time as the servers are worked on. This is a low-risk activity, and we do not expect any residual impact.

Scheduled maintenance on ASO Dallas Cloud SAN 9 & SAN 10

  •   Posted: 12:50 pm EDT 05/13/19

  •   Updated: 7:44 pm EDT 05/17/19

Maintenance Start Time: 6:00 pm EDT 05/17/19

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled maintenance on Friday, May 17th, at approximately 6pm central time. This maintenance is necessary to ensure the long-term stability and efficiency of the platform. It is estimated that this work will result in about 1 hour of down time as the servers are worked on. This is a low-risk activity, and we do not expect any residual impact.

Scheduled maintenance on ASO Dallas Cloud SAN 11 & SAN 12

  •   Posted: 12:47 pm EDT 05/13/19

  •   Updated: 7:22 pm EDT 05/16/19

Maintenance Start Time: 6:00 pm EDT 05/16/19

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled maintenance on Thursday, May 16th, at approximately 6pm central time. This maintenance is necessary to ensure the long-term stability and efficiency of the platform. It is estimated that this work will result in about 1 hour of down time as the servers are worked on. This is a low-risk activity, and we do not expect any residual impact.

Scheduled maintenance on ASO Dallas Cloud SAN 13 & SAN 14

  •   Posted: 11:09 am EDT 05/13/19

  •   Updated: 9:27 am EDT 05/16/19

Maintenance Start Time: 6:00 pm EDT 05/15/19

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled maintenance on Wednesday, May 15th, at approximately 6pm central time. This maintenance is necessary to ensure the long-term stability and efficiency of the platform. It is estimated that this work will result in about 1 hour of down time as the servers are worked on. This is a low-risk activity, and we do not expect any residual impact.

Scheduled maintenance on the ASO Dallas cloud SAN15

  •   Posted: 12:20 pm EDT 05/06/19

  •   Updated: 6:24 pm EDT 05/15/19

Maintenance Start Time: 6:00 pm EDT 05/14/19

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled maintenance on Tuesday, May 14th, at approximately 6pm central time. This maintenance is necessary to ensure the long-term stability and efficiency of the platform. It is estimated that this work will result in about 1 hour of down time as the servers are worked on. This is a low-risk activity, and we do not expect any residual impact.

Network_outage

  •   Posted: 10:14 am EDT 05/01/19

  •   Updated: 10:55 am EDT 05/01/19

Disruption Start Time: 10:11 am EDT 05/01/19

Estimated duration: 1 hour

Status: Resolved

HI,

We have monitored Network outage with very few of servers. We have our network operations team look into this already with the Data Centre team. We apologize for any inconvenience and sincerely appreciate your patience

Scheduled RAM Swap : izze.asoshared.com

  •   Posted: 1:33 am EDT 05/01/19

  •   Updated: 6:37 pm EDT 05/07/19

Maintenance Start Time: 7:00 pm EDT 05/02/19

Estimated duration: 1 hour

Status: Canceled

Greetings,

We will be taking the izze.asoshared.com offline for a RAM swap on May 2 , 19:00 EDT

During this time, all services will not be available. We will update the status here once it's completed.

Thank you!

Scheduled Fan Swap : izze.asoshared.com

  •   Posted: 2:04 pm EDT 04/25/19

  •   Updated: 9:38 pm EDT 04/25/19

Maintenance Start Time: 8:00 pm EDT 04/25/19

Estimated duration: 1 hour

Status: Resolved

Greetings,

We will be taking the izze.asoshared.com offline for a Fan swap on April 25 , 20:00 EDT

Scheduled maintenance on the ASO Detroit Cloud det1.hn2

  •   Posted: 5:06 pm EDT 04/16/19

Maintenance Start Time: 8:00 pm EDT 04/19/19

Estimated duration: 1 hour

Status: Pending

We will be taking the det1.hn2.asmallorange.com offline for an Offline drive swap on April 19 , 19:00 CDT

Scheduled maintenance on the ASO Dallas cloud SAN's (san8, san14, san15)

  •   Posted: 3:43 pm EDT 04/16/19

  •   Updated: 12:21 pm EDT 05/06/19

Maintenance Start Time: 7:00 pm EDT 04/26/19

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled maintenance on Friday, April 26th, at approximately 7pm central time. This maintenance is necessary to ensure the long-term stability and efficiency of the platform. It is estimated that this work will result in about 1 hour of down time as the servers are worked on. This is a low-risk activity, and we do not expect any residual impact.

soluscn55xen-wa-amst.accountservergroup.com Scheduled Hardware maintenance

  •   Posted: 8:26 am EDT 04/14/19

Maintenance Start Time: 1:00 am EDT 04/17/19

Estimated duration: 2 hours

Status: Pending

Hello everyone,

We will be bringing down soluscn55xen on Wednesday 17th @02:00 AM EDT for a drive swap(01.00 AM CST 17th April 2019 ).

Following guest VM will be down during maintenance period

mra-nl.accountservergroup.com s1-amsterdam.accountservergroup.com r1-amsterdam.webserversystems.com dentalspaces.accountservergroup.com xboxlivesklep.accountservergroup.com

This will not take long, but could be performed at any time during the maintenance window given.

soluscn133xen-sb-miami.accountservergroup.com :: Scheduled Hardware maintenance

  •   Posted: 8:40 am EDT 04/13/19

  •   Updated: 9:04 am EDT 04/13/19

Maintenance Start Time: 3:30 am EDT 04/14/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down soluscn133xen on Sunday 14th @03:30AM EDT for a drive swap(02.30 AM CST 14th April 2019 ).

Following guest VM will be down during maintenance period

ahome.webserversystems.com miamiaeropuerto.accountservergroup.com superlinkca.accountservergroup.com browndots.accountservergroup.com elearning.accountservergroup.com r2-miami.webserversystems.com r2-miami.webserversystems.com NorthFloridaNorthStar.accountservergroup.com ptycloud.accountservergroup.com

This will not take long, but could be performed at any time during the maintenance window given.

Scheduled maintenance: det1.hn2

  •   Posted: 2:26 am EDT 04/11/19

Maintenance Start Time: 8:00 pm EDT 04/12/19

Estimated duration: 1 hour

Status: Pending

Greetings,

We will be taking the det1.hn2.asmallorange.com offline for an Offline drive swap on April 12 , 19:00 CDT

Emergency maintenance : apophis.asoshared.com

  •   Posted: 6:01 pm EDT 03/28/19

  •   Updated: 4:33 pm EDT 03/29/19

Maintenance Start Time: 6:00 pm EDT 03/28/19

Estimated duration: 2 hours

Status: Resolved

Hello,

We are performing an emergency maintenance on apophis.asoshared.com. The services will be unavailable during the maintenance, as the server will go down for some time until the completion.

We apologies for any inconvenience.

Emergency Maintenance dal1.hvm207.asmallorange.com

  •   Posted: 12:18 pm EDT 03/27/19

Maintenance Start Time: 12:17 pm EDT 03/27/19

Estimated duration: 6 hours

Status: In Progress

Greetings,

We are performing an emergency maintenance on dal1.hvm207.asmallorange.com server.. VMs under this node are down atm.

We will inform here once all the VMs back online. So, Please follow this post for any further updates.

Thanks for your understanding.

Scheduled Maintenance :: uscentral47.myserverhosts.com :: 19:00CDT March 27

  •   Posted: 2:44 am EDT 03/26/19

Maintenance Start Time: 7:00 pm EDT 03/27/19

Estimated duration: 2 hours

Status: Pending

Greetings,

The server uscentral47.myserverhosts.com will be down for Offline drive swap on 2019-03-27 at 20:00 EDT (19:00 CST). The expected down time is 30 minutes to 1 hour.

Thanks for your understanding.

Scheduled Maintenance :: det1.hvm13.asmallorange.com :: 19:00 CDT March 27

  •   Posted: 2:38 am EDT 03/26/19

Maintenance Start Time: 8:00 pm EDT 03/27/19

Estimated duration: 2 hours

Status: Pending

Greetings,

The server det1.hvm13.asmallorange.com will be down for Offline drive swap on 2019-03-27 at 20:00 EDT (19:00 CDT). The expected down time is 30 minutes to 1 hour.

Thanks for your understanding.

dal1.hvm207.asmallorange.com

  •   Posted: 10:32 am EDT 03/24/19

  •   Updated: 12:15 pm EDT 03/24/19

Maintenance Start Time: 10:31 am EDT 03/24/19

Estimated duration: 4 hours

Status: Resolved

Greetings,

We are performing an emergency maintenance on dal1.hvm207.asmallorange.com server.. VMs under this node are down atm.

We will inform here once all the VMs back online. So, Please follow this post for any further updates.

Thanks for your understanding.

Scheduled maintenance : izze.asoshared.com

  •   Posted: 6:57 am EDT 03/15/19

  •   Updated: 7:41 pm EDT 04/02/19

Maintenance Start Time: 8:00 pm EDT 03/15/19

Estimated duration: 1 hour

Status: Resolved

Greetings,

The server izze.asoshared.com will be down for Offline drive swap on 2019-03-15 20:00 EDT(19:00 CST). The expected down time is 30 minutes to 1 hour.

Thanks for your understanding.

Billing Maintenance

  •   Posted: 9:23 am EST 03/05/19

  •   Updated: 5:56 pm EST 03/05/19

Maintenance Start Time: 4:00 pm EST 03/05/19

Estimated duration: 2 hours

Status: Resolved

We will be conducting routine maintenance of our billing system. During this maintenance window, the billing area may be unavailable. If you have any questions or concerns, do not hesitate to reach out to our Live Support team.

Thank you for your patience while we improve your billing experience!

Scheduled Maintenance on soluscn75xen-sb-lax.accountservergroup.com

  •   Posted: 2:55 am EST 02/28/19

Maintenance Start Time: 2:00 am EST 03/01/19

Estimated duration: 4 hours

Status: Pending

Hello everyone,

We will be bringing down soluscn75xen-sb-lax.accountservergroup.com on March 1st @01 AM CST (02 AM EST) for controller swap. The services will be unavailable during the maintenance, as the server will go down for some time until the completion. We apologies for any inconvenience.

Guests machines under it :

jsaintranet.webserversystems.com theexcomedy.accountservergroup.com devsock.accountservergroup.com lakers.webserversystems.com

rickgrimes.asoshared.com :: IP blackholed.

  •   Posted: 6:59 am EST 02/24/19

  •   Updated: 7:25 am EST 02/24/19

Issue Start Time: 6:57 am EST 02/24/19

Estimated duration:

Status: Resolved

hello,

We are currently in contact with upstream datacenter, to resolve this issue. Any new updates will be updated here.

thank you for your patience.

rickgrimes.asoshared.com :: IP blackholed.

  •   Posted: 6:59 am EST 02/24/19

Issue Start Time: 6:57 am EST 02/24/19

Estimated duration:

Status: Pending

hello,

We are currently in contact with upstream datacenter, to resolve this issue. Any new updates will be updated here.

thank you for your patience.

Scheduled maintenance: starbuck

  •   Posted: 4:14 pm EST 02/12/19

Maintenance Start Time: 8:00 pm EST 02/13/19

Estimated duration: 1 hour

Status: Pending

Greetings,

In order to ensure continued stability, we must take starbuck offline for scheduled hardware maintenance. All services (web, email, MySQL) will be offline while this work is in progress.

Scheduled Maintenance on soluscn332xen-sb-lax.accountservergroup.com

  •   Posted: 7:54 am EST 02/12/19

Maintenance Start Time: 6:00 am EST 02/13/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down soluscn332xen-sb-lax.accountservergroup.com on Feb 13th @05:00 AM CST (06:00 AM EST) for Drive Swap. The services will be unavailable during the maintenance, as the server will go down for few minutes.

We apologies for any inconvenience.

Maintenance: starbuck

  •   Posted: 6:49 pm EST 02/06/19

Maintenance Start Time: 8:00 pm EST 02/11/19

Estimated duration: 1 hour

Status: Pending

Greetings,

In order to ensure continued stability, we must take starbuck offline for scheduled hardware maintenance. All services (web, email, MySQL) will be offline while this work is in progress.

Maintenance on dal1.hn6

  •   Posted: 2:29 am EST 02/05/19

  •   Updated: 7:03 pm EST 02/06/19

Maintenance Start Time: 8:00 pm EST 02/12/19

Estimated duration: 1 hour

Status: Pending

Greetings.

In order to ensure continued performance, we must take dal1.hn6 temporarily offline for a drive swap. All guests will be down while this is in progress.

uscentral41.myserverhosts.com :: Hardware Maintenance

  •   Posted: 1:34 am EST 02/05/19

Maintenance Start Time: 7:30 pm EST 02/06/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down uscentral41.myserverhosts.com on Feb 5th @06:30 PM CST (07:30 PM EST) for RAM Upgrade. The services will be unavailable during the maintenance, as the server will go down for few minutes.

We apologies for any inconvenience.

Maintenance on dal1.hn3

  •   Posted: 4:49 pm EST 02/02/19

  •   Updated: 7:03 pm EST 02/06/19

Maintenance Start Time: 8:00 pm EST 02/12/19

Estimated duration: 1 hour

Status: Pending

Greetings.

In order to ensure continued performance, we must take dal1.hn3 temporarily offline for a drive swap. All guests will be down while this is in progress.

Mail-Gateway routing issues - Shared

  •   Posted: 2:44 pm EST 01/22/19

  •   Updated: 4:07 pm EST 01/22/19

Issue Start Time: 2:43 pm EST 01/22/19

Estimated duration:

Status: Resolved

We have identified relay and routing issues in the mail gateways and are actively engaged to resolve the situation.

We appreciate your patience and will be updating this as soon as more information is available

Ticket Helpdesk Scheduled Maintenance

  •   Posted: 8:10 pm EST 01/21/19

  •   Updated: 9:10 pm EST 01/21/19

Maintenance Start Time: 8:00 pm EST 01/21/19

Estimated duration: 2 hours

Status: Resolved

We are conducting maintenance on our ticket helpdesk to improve your support experience. This maintenance may cause a temporary delay in ticket replies. We sincerely appreciate your patience during this time!

If you have any questions or concerns, our Live Chat support team is happy to assist you.

Update: Maintenance has been completed. Thanks for your patience!

Emergency Maintenance uk20.myserverhosts.com

  •   Posted: 6:08 am EST 01/11/19

  •   Updated: 6:59 am EST 01/11/19

Maintenance Start Time: 6:08 am EST 01/11/19

Estimated duration: 4 hours

Status: Resolved

Hello,

We are performing emergency maintenance on uk20.myserverhosts.com The service will be unavailable during the maintenance .

We apologize for any inconvenience. Thank you for your patience!

Scheduled Hardware Maintenance : useast32.myserverhosts.com

  •   Posted: 7:38 am EST 01/08/19

  •   Updated: 6:26 am EST 01/11/19

Maintenance Start Time: 6:30 pm EST 01/11/19

Estimated duration: 1 hour

Status: Pending

Hi,

We are performing scheduled offline drive swap on uscentral32.myserverhosts.com on 11th Jan 2019 at 06:30PM EDT (05:30 PM CDT). The services will be unavailable during the maintenance, as the server will go down for few minutes.

We apologies for any inconvenience.

Scheduled reboot: petyrbaelish.asoshared.com

  •   Posted: 5:06 am EST 01/04/19

  •   Updated: 9:21 am EST 01/05/19

Maintenance Start Time: 4:00 am EST 01/05/19

Estimated duration: 30 minutes

Status: Resolved

Hi,

We are going to reboot the server tomorrow by 4:00 AM EDT, the server will go down around 30 minutes, during this period none of the services will work.

Sorry for inconvenience caused to you.

packet loss from few locatios

  •   Posted: 10:26 pm EST 12/19/18

  •   Updated: 11:40 pm EST 12/19/18

Disruption Start Time: 10:25 pm EST 12/19/18

Estimated duration: 2 hours

Status: Resolved

Hi,

We are getting packet-loss on some servers from few locations ..

Network team is already working on this. This issue will be sorted soon.

Sorry for the inconvenience caused to you. We will keep update the status here.

Thank you.

Scheduled maintenance on uswest66.myserverhosts.com

  •   Posted: 5:30 am EST 12/14/18

Maintenance Start Time: 4:00 am EST 12/15/18

Estimated duration: 1 hour

Status: Pending

The server will be down for a scheduled maintenance on 2018-12-15 at 04:00 EST.

Thanks for your understanding.

dal1-cdp7.myhostbackups.io Scheduled hardware maintenance

  •   Posted: 12:15 am EST 11/30/18

  •   Updated: 1:24 am EST 12/04/18

Maintenance Start Time: 7:30 pm EST 12/06/18

Estimated duration: 1 hour

Status: Pending

Greetings,

We will be performing scheduled maintenance on dal1-cdp7.myhostbackups.io at 7:30 PM pm EST (06:30 PM CDT) on 6th Dec 2018. All services will be offline during this time.

oneill.asoshared.com

  •   Posted: 4:28 pm EST 11/08/18

  •   Updated: 5:13 pm EST 11/08/18

Maintenance Start Time: 4:28 pm EST 11/08/18

Estimated duration: 4 hours

Status: Resolved

Greetings,

We are performing an emergency maintenance on this server, during which the services will be down , sorry for any trouble. We will inform here once back online. So, Please follow this post for any further updates.

Thanks for your understanding.

Scheduled Ram Swap :: lanakane

  •   Posted: 6:37 pm EDT 10/31/18

Maintenance Start Time: 11:30 pm EDT 11/02/18

Estimated duration: 1 hour

Status: Pending

Hello,

We will be taking the lanakane server offline for a scheduled ram swap. During the maintenance the server as well as sites and services will be offline.

dal1.hvm258.asmallorange.com

  •   Posted: 3:11 pm EDT 10/29/18

  •   Updated: 3:26 pm EDT 10/29/18

Maintenance Start Time: 3:10 pm EDT 10/29/18

Estimated duration: 30 minutes

Status: Resolved

Greetings,

We are performing an emergency maintenance on this server.. VMs under this node are down atm.

We will inform here once all the VMs back online. So, Please follow this post for any further updates.

Thanks for your understanding.

Scheduled Maintenance :: lanakane.asoshared.com

  •   Posted: 9:00 am EDT 10/26/18

Maintenance Start Time: 12:30 am EDT 10/30/18

Estimated duration: 45 minutes

Status: Pending

Hello everyone,

We will be performing a scheduled RAM swap at 10:30PM CST on lanakane.asoshared.com.

There is no ETA for this procedure, but we will update this status post with more information as it becomes available.

Thank you for your patience.

Scheduled maintenance : det1.hvm7.asmallorange.com

  •   Posted: 3:38 am EDT 10/24/18

  •   Updated: 6:22 am EDT 10/24/18

Issue Start Time: 3:33 am EDT 10/24/18

Estimated duration:

Status: Resolved

Greetings,

We had a hardware maintenance on this server. We have been facing issue with the server since the maintenance is done. we are actively working on it. VMs under this node are down atm.

We will inform here once all the VMs back online. So, Please follow this post for any further updates.

Thanks for your understanding.

uswest59 : Scheduled Firmware upgrade

  •   Posted: 8:10 pm EDT 10/20/18

Maintenance Start Time: 4:00 am EDT 10/23/18

Estimated duration:

Status: Pending

We will need to take uswest59 offline to upgrade the firmware at the scheduled time. All sites and services will be offline while this is in progress.

Emergency Network Maintenance: Dallas Datacenter

  •   Posted: 10:05 pm EDT 10/11/18

  •   Updated: 10:21 pm EDT 10/11/18

Maintenance Start Time: 9:30 pm EDT 10/11/18

Estimated duration: 1 hour

Status: In Progress

Greetings.

Emergency maintenance on the network in our Dallas datacenter is now complete.

Scheduled Maintenance andrea.asoshared.com

  •   Posted: 8:33 am EDT 09/12/18

  •   Updated: 9:15 am EDT 09/15/18

Maintenance Start Time: 9:00 pm EDT 09/14/18

Estimated duration: 1 hour

Status: Resolved

Hello,

We are performing Scheduled Maintenance on andrea.asoshared.com server starting at 08:00 PM CDT [9PM EST]on 2018-09-14. all services will be offline during the maintenance period

We are facing a hardware related issue in the server, There is no ETA for this process, Please follow this topic for updates.

Scheduled Maintenance ::useast5.myserverhosts.com

  •   Posted: 9:20 am EDT 09/07/18

Maintenance Start Time: 8:00 pm EDT 09/10/18

Estimated duration: 4 hours

Status: Pending

The server useast5.myserverhosts.com will undergo a hardware maintenance on 2018-09-10 20:00 EDT. The server will be down during the maintenance for a maximum of 4 hour.

Thanks for your understanding.

Scheduled maintenance on helvetios.asoshared.com

  •   Posted: 3:56 am EDT 08/29/18

Maintenance Start Time: 8:00 pm EDT 08/30/18

Estimated duration: 1 hour

Status: Pending

Greetings,

We have scheduled a maintenance on the server helvetios.asoshared.com at 20:00 EDT on 2018-08-30. Services will be unavailable for a duration of 1 hour.

Please follow this thread for further updates.

Thank you.

Live Chat Maintenance

  •   Posted: 9:05 am EDT 08/22/18

  •   Updated: 11:55 pm EDT 08/22/18

Maintenance Start Time: 9:00 am EDT 08/22/18

Estimated duration: 1 hour 30 minutes

Status: Resolved

We are performing Live Chat maintenance to improve your support experience! There should be no interruption of active chats, but there may be a small window where new chats may not be created. We would ask that you please try again after the maintenance window, or open a ticket to our support team under your Customer Area.

We apologize for any inconvenience. Thank you so much for your patience!

Scheduled Maintenance helvetios.asoshared.com

  •   Posted: 1:34 am EDT 08/14/18

Maintenance Start Time: 2:00 am EDT 08/15/18

Estimated duration: 15 minutes

Status: Pending

Greetings,

We have scheduled a reboot for the server helvetios.asoshared.com on 2018-08-15 at 02:00 EDT as part of a maintenance activity. The services will be unavailable for a short period of time.

Thanks for your understanding.

Scheduled Maintenance : scrambles.seoboxes.com

  •   Posted: 1:27 am EDT 08/07/18

  •   Updated: 10:22 am EDT 08/10/18

Maintenance Start Time: 8:00 pm EDT 08/08/18

Estimated duration: 4 hours

Status: Resolved

Hello everyone,

We will be shutting down scrambles.seoboxes.com for scheduled hardware maintenance on Wednesday 07:00 PM CDT

There is no ETA for this process, but we will update this status post with more information as it becomes available.

Scheduled Maintenance : scrambles.seoboxes.com

  •   Posted: 3:38 am EDT 08/04/18

  •   Updated: 1:29 am EDT 08/07/18

Maintenance Start Time: 7:00 pm EDT 08/06/18

Estimated duration: 2 hours

Status: Pending

Hello everyone,

We will be shutting down scrambles.seoboxes.com for scheduled hardware maintenance on Monday 07:00 PM EST

There is no ETA for this process, but we will update this status post with more information as it becomes available.

orangina.asoshared.com is down

  •   Posted: 12:20 pm EDT 07/29/18

  •   Updated: 9:31 pm EDT 07/29/18

Issue Start Time: 12:19 pm EDT 07/29/18

Estimated duration:

Status: Resolved

We are currently facing issue with the above server which are making all/most services on this server inaccessible completely. We are actively investigating the issue.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Scheduled Network Maintenance :: Multiple Servers in Detroit Datacenter

  •   Posted: 2:13 pm EDT 07/25/18

  •   Updated: 1:53 pm EDT 07/31/18

Maintenance Start Time: 9:00 pm EDT 07/31/18

Estimated duration: 4 hours

Status: Pending

Hello everyone,

We will be performing network hardware maintenance in our Detroit datacenter at 9:00PM EDT on July 31st, 2018.

This is an upgrade and will be a great benefit to our network. There may be a short interruption in network traffic while cables are swapped.

Thank you for your patience and understanding. We will update you further as more information becomes available.

Scheduled Maintenance :: orangina.asoshared.com

  •   Posted: 7:56 am EDT 07/10/18

Maintenance Start Time: 8:00 pm EDT 07/11/18

Estimated duration: 1 hour

Status: Pending

Greetings,

We will be performing some maintenance activity on the server orangina.asoshared.com on 2018-07-11 at 20:00 EDT . The services will not be available during the maintenance window.

Thanks for your understanding.

Scheduled maintenance : CPUs Fan speed checkup

  •   Posted: 12:36 pm EDT 06/26/18

  •   Updated: 8:42 am EDT 06/28/18

Maintenance Start Time: 2:00 am EDT 06/29/18

Estimated duration:

Status: Pending

We will be taking down the following servers to make CPU's Fan speed checkup starting from 02:00AM EDT on 29/6/2018 . Each server may go down for 10 - 15 minutes one after another.

gusfring.seoboxes.com
crystal.asoshared.com
orangina.asoshared.com
tang.asoshared.com
izze.asoshared.com
seo101seoboxes.com
simply.asoshared.com
thegoverner.asoshared.com
riversong.asoshared.com
useast27.myserverhosts.com

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Emergency Maintenance: binder.mysitehosted.com

  •   Posted: 1:15 am EDT 06/19/18

  •   Updated: 9:49 am EDT 06/21/18

Maintenance Start Time: 12:00 am EDT 06/19/18

Estimated duration: 4 hours

Status: Resolved

In order to prevent issues with the file system on this server, we will be taking down this server which will make all services on this server inaccessible either completely or sporadically, and performing a file system check on it. We will keep you posted.

UPDATE: This maintenance has completed. If you have issues with your service at this time please contact support for assistance.

dal1.hvm42

  •   Posted: 7:18 am EDT 06/07/18

  •   Updated: 5:29 am EDT 06/08/18

Maintenance Start Time: 7:16 am EDT 06/07/18

Estimated duration: 2 hours

Status: Resolved

We are currently doing an emergency maintenance on 'dal1.hvm42' which may make all/most services on this server inaccessible either completely or sporadically.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Scheduled Maintenance : r9-sydney.webserversystems.com

  •   Posted: 9:05 am EDT 05/29/18

Maintenance Start Time: 2:00 am EDT 05/30/18

Estimated duration: 1 hour

Status: Pending

Hi All,

We will bring down the server r9-sydney.webserversystems.com for a memory upgrade at 2018-05-30 01:30 EDT. Server will be inaccessible for a short period of time.

Scheduled Maintenance : r4-toronto.webserversystems.com

  •   Posted: 9:04 am EDT 05/29/18

Maintenance Start Time: 1:30 am EDT 05/30/18

Estimated duration: 1 hour

Status: Pending

Hi All,

We will bring down the server r4-toronto.webserversystems.com for a memory upgrade at 2018-05-30 01:30 EDT. Server will be inaccessible for a short period of time.

Scheduled Maintenance : scrambles.seoboxes.com

  •   Posted: 2:54 am EDT 05/29/18

Maintenance Start Time: 8:30 pm EDT 05/30/18

Estimated duration: 1 hour

Status: Pending

Hello Everyone,

The server scrambles.seoboxes.com will undergo a hardware maintenance on May 30, at 20:30 EDT. The server will be down during the maintenance for a maximum of 1 hour.

Thanks for your understanding.

Billing Maintenance

  •   Posted: 3:36 pm EDT 05/14/18

  •   Updated: 5:08 pm EDT 05/14/18

Maintenance Start Time: 4:00 pm EDT 05/14/18

Estimated duration: 2 hours

Status: Resolved

We will be performing maintenance on our billing system from 3PM-6PM CDT.

This maintenance may render the Customer Area (including invoices, support tickets, and shopping cart) inaccessible. We sincerely apologize for any inconvenience this may cause!

Update: The maintenance is complete. Thanks for your patience!

Scheduled Maintenance :: rory.asoshared.com

  •   Posted: 9:26 pm EDT 04/10/18

  •   Updated: 9:32 pm EDT 04/10/18

Maintenance Start Time: 11:00 pm EDT 04/11/18

Estimated duration: 4 hours

Status: Pending

We are bringing the server rory.asoshared.com down at Wed, 11 Apr 2018 23:00 EDT in order to perform maintenance . During this time sites hosted on this will be inaccessible. Once we have further updates we will update this post accordingly.

oneill.asoshared.com

  •   Posted: 5:16 pm EST 03/08/18

  •   Updated: 6:17 pm EST 03/08/18

Issue Start Time: 5:16 pm EST 03/08/18

Estimated duration: 2 hours

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

uk14.myserverhosts.com :: Emergency maintenance

  •   Posted: 4:42 am EST 01/17/18

  •   Updated: 11:36 pm EST 01/17/18

Maintenance Start Time: 4:00 pm EST 01/18/18

Estimated duration: 2 hours

Status: Pending

We'll need to take uk14 offline for a scheduled maintenance at the given time. All sites and services will be offline while this work is in progress.

Scheduled Maintenance burrito.asoshared.com

  •   Posted: 12:59 am EST 01/12/18

Maintenance Start Time: 9:00 pm EST 01/12/18

Estimated duration: 1 hour

Status: Pending

The server burrito.asoshared.com will be undergoing raid maintenance. While this is happening all services will be offline. We will let you know once the maintenance is complete.

Scheduled Maintenance - andrea.asoshared.com

  •   Posted: 3:15 pm EST 01/10/18

  •   Updated: 4:14 pm EST 01/12/18

Maintenance Start Time: 11:00 pm EST 01/11/18

Estimated duration: 1 hour

Status: Resolved

Last week the news of two significant computer bugs were announced: Meltdown and Spectre. These bugs take advantage of very technical systems that modern CPUs have implemented to make computers extremely fast.

We are working with upstream providers to implement patches across our various platforms. As we are able to establish confidence that these patches are stable, we will be deploying them to every affected server.

We do not have any reason to believe that this vulnerability is being widely exploited yet and we are monitoring activity across our systems. Based on our testing so far, we are not seeing any performance degradation that would affect your websites.

In an effort to ensure that your account is secure against the aforementioned in a timely fashion, we will be scheduling a reboot of the following server(s) which will require a minor service interruption:
andrea.asoshared.com

For further information regarding Meltdown and Spectre, the official report is available at https://meltdownattack.com/.

dal1.cloud Cloud Command | Scheduled Maintenance

  •   Posted: 4:05 pm EST 01/04/18

  •   Updated: 10:55 am EST 01/08/18

Maintenance Start Time: 9:00 pm EST 01/05/18

Estimated duration:

Status: Resolved

dal1.cloud Cloud Command will be undergoing planned maintenance. The maintenance may result in dal1.cloud Cloud Command being inaccessible temporarily. This maintenance will NOT affect any customer VPS's on dal1.cloud.

We apologize for any inconvenience this may cause. Thanks for your patience and understanding!

ns2.asmallorange.com :: Scheduled maintenance

  •   Posted: 11:59 am EST 12/28/17

Maintenance Start Time: 4:00 am EST 12/29/17

Estimated duration: 1 hour

Status: Pending

Greetings,

ns2.asmallorange.com will be taken down for hardware maintenance on 12/29 at 4am EST. The process should not take long but we will be prepared for any eventualities. Thank you for your understanding with this.

orangina.asoshared.com Scheduled Maintenance

  •   Posted: 12:51 am EST 12/05/17

  •   Updated: 2:38 am EST 12/06/17

Maintenance Start Time: 1:15 am EST 12/06/17

Estimated duration: 3 hours

Status: Resolved

We will be performing maintenance on this server orangina.asoshared.com. During this period, all/most services on this server will be inaccessible. We apologize for this inconvenience and we will providing updates as soon as possible.

moonspell

  •   Posted: 11:00 am EST 11/27/17

  •   Updated: 1:27 pm EST 11/27/17

Maintenance Start Time: 11:00 am EST 11/27/17

Estimated duration: 2 hours

Status: Resolved

Hello,

We are currently facing issues with the performance on moonspell.asoshared.com . The performance is being impacted by a network issue.

services may be affected, including cPanel, SSH and, IMAP and POP and FTP.

During this period, access may be slow or unavailable. We apologize for this inconvenience and we will continue providing updates as soon as possible

Valerie

  •   Posted: 10:09 am EST 11/24/17

  •   Updated: 1:35 pm EST 11/28/17

Issue Start Time: 10:06 am EST 11/24/17

Estimated duration: 2 hours

Status: Resolved

Hello,

We are currently facing issues with the performance on valerie.asoshared.com. The performance is being impacted by a network issue.

services may be affected, including cPanel, SSH and, IMAP and POP and FTP.

During this period, access may be slow or unavailable. We apologize for this inconvenience and we will continue providing updates as soon as possible

valerie

  •   Posted: 12:01 pm EST 11/23/17

  •   Updated: 7:57 pm EST 11/23/17

Issue Start Time: 11:59 am EST 11/23/17

Estimated duration: 1 hour

Status: Resolved

Hello,

We are currently facing issues with the performance on valerie.asoshared.com. The performance is being impacted by a network issue.

All services may be affected, including cPanel, HTTPD, SSH and, IMAP and POP and FTP.

During this period, access may be slow or unavailable. Our NOC team is already on that , We apologize for this inconvenience and we will continue providing updates as soon as possible

11/01/2017 @ 22:00 EDT :: Scheduled Reboots :: rickgrimes

  •   Posted: 11:00 am EDT 11/01/17

Maintenance Start Time: 10:00 pm EDT 11/01/17

Estimated duration: 30 minutes

Status: Pending

On 11/01/2017 @ 22:00 EDT we will be bringing the  server rickgrimes offline for a scheduled reboot. During this time the servers will not be accessible.

rory.asoshared.com - Scheduled maintainace

  •   Posted: 2:09 am EDT 11/01/17

  •   Updated: 8:39 am EDT 11/03/17

Maintenance Start Time: 9:00 pm EDT 11/02/17

Estimated duration: 1 hour

Status: Resolved

We will be performing maintenance on this server which will make all/most services on this server inaccessible.

hammond.asoshared.com | Emergency Maintanence

  •   Posted: 12:02 am EDT 10/12/17

  •   Updated: 1:06 am EDT 10/12/17

Issue Start Time: 12:00 am EDT 10/12/17

Estimated duration: 1 hour

Status: Resolved

HI,

We are performing an emergency maintenance on hammond.asoshared.com . During this outage, access to your websites, email, files, databases, will not be possible.

We apologize for the inconvenience. Thank you for your patience and cooperation.

adama.asoshared.com

  •   Posted: 9:38 pm EDT 09/16/17

  •   Updated: 10:06 pm EDT 09/16/17

Issue Start Time: 9:46 pm EDT 09/16/17

Estimated duration:

Status: Resolved

Hi,

We are performing an emergency maintenance on adama.asoshared.com server which will make most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible.

Customer Area Outage

  •   Posted: 2:35 pm EDT 09/10/17

  •   Updated: 2:46 pm EDT 09/10/17

Disruption Start Time: 2:05 pm EDT 09/10/17

Estimated duration:

Status: Resolved

This has been resolved. Thank you for your patience.

We are experiencing a problem with the https://customers.asmallorange.com/ portal. We apologize for this inconvenience and are working to remedy the situation as quickly as possible.

Cloud Command (det1.cloud) Scheduled Maintenance

  •   Posted: 3:09 pm EDT 09/01/17

  •   Updated: 10:33 am EDT 09/07/17

Maintenance Start Time: 8:00 pm EDT 09/05/17

Estimated duration: 1 hour

Status: Resolved

To improve general stability and performance for virtual machines hosted on det1.cloud, our System Administrators will be performing routine maintenance on Cloud Command. This maintenance will not impact uptime of servers, but will render Cloud Command inaccessible temporarily.

We apologize for any inconvenience this may cause!

bizcloud20

  •   Posted: 9:53 pm EDT 08/24/17

  •   Updated: 4:08 pm EDT 08/25/17

Maintenance Start Time: 9:51 pm EDT 08/24/17

Estimated duration: 1 day

Status: In Progress

The RAID rebuild on bizcloud20 has been completed. The server is back online with all services restored!

Please contact our support department for any further issues.

Thank you for your patience and understanding.

Scheduled Downtime | Det1.Cloud

  •   Posted: 5:36 pm EDT 08/23/17

  •   Updated: 3:36 pm EDT 08/25/17

Maintenance Start Time: 9:00 pm EDT 08/25/17

Estimated duration: 1 hour

Status: Resolved

Hello,

We will be performing a reconfiguration of the hardware on Det1.Cloud tomorrow that will suspend control panel functions. All containers will remain online during this time.

Thank you.

Billing Maintenance

  •   Posted: 12:19 pm EDT 08/23/17

  •   Updated: 12:22 am EDT 08/24/17

Maintenance Start Time: 10:00 pm EDT 08/23/17

Estimated duration: 1 hour

Status: Resolved

We will be performing maintenance on our billing system from 10PM-1AM CDT.

This maintenance may render the Customer Area (including invoices, support tickets, and shopping cart) inaccessible. We sincerely apologize for any inconvenience this may case!

Update: The maintenance is complete. Thanks for your patience!

riversong

  •   Posted: 1:54 am EDT 08/21/17

  •   Updated: 2:01 am EDT 08/21/17

Maintenance Start Time: 1:54 am EDT 08/21/17

Estimated duration: 2 hours

Status: In Progress

We are seeing slight issues with the performance of river-song server and may take it offline for a detailed check . We will be able to complete the checking within 2 hours time from now. By chance if we takes it offline , it will make most services on this server inaccessible.

Services affected include HTTPD and Webmail access

During this outage, access to your websites, email, files, databases, will not be possible.

Preventative maintenance | crystal.asoshared.com

  •   Posted: 6:59 pm EDT 08/16/17

  •   Updated: 6:59 pm EDT 08/16/17

Maintenance Start Time: 9:00 pm EDT 08/17/17

Estimated duration: 30 minutes

Status: Pending

We will be taking this machine down to reconfigure the machine in order to prevent future downtime. Expected ETA is 15 minutes, but 30 will be set aside.

Billing Maintenance

  •   Posted: 11:51 am EDT 08/15/17

  •   Updated: 12:00 am EDT 08/16/17

Maintenance Start Time: 11:00 pm EDT 08/15/17

Estimated duration: 3 hours

Status: Postponed

We will be performing maintenance on our billing system from 10PM-1AM CDT.

This maintenance will render the Customer Area (including invoices, support tickets, and shopping cart) inaccessible. We sincerely apologize for any inconvenience this may case!

Update: We will be postponing this maintenance to another date in the near future.

rory.asoshared.com

  •   Posted: 6:27 am EDT 07/25/17

  •   Updated: 7:17 am EDT 07/25/17

Maintenance Start Time: 6:26 am EDT 07/25/17

Estimated duration: 2 hours

Status: Resolved

We are performing an emergency maintenance on rory server which will make most services on this server inaccessible.

Services affected include HTTPD and Webmail access

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience.

Dal1 Cloud Service Interruption

  •   Posted: 11:33 pm EDT 07/19/17

  •   Updated: 2:07 pm EDT 07/20/17

Issue Start Time: 11:32 pm EDT 07/19/17

Estimated duration: 4 hours

Status: Resolved

**UPDATE* * This issue has been remediated at this time. If you are still experiencing issues, please reach out to support. Thank you for your patience.

We are getting in touch to provide you with a Hosting Status update. As of 22:32 EDT an issue was identified with VPS Servers hosted in our Dallas cloud. VPSes hosted on this unit may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

helvetios.asoshared.com | Emergency Maintenance

  •   Posted: 9:29 am EDT 07/17/17

  •   Updated: 9:50 am EDT 07/17/17

Maintenance Start Time: 12:00 am EDT 07/17/17

Estimated duration:

Status: Resolved

We are performing emergency maintenance on this server which will make most services on this server inaccessible.

Services affected include HTTPD and Webmail access

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience.

Disruption of Service: izze.asoshared.com

  •   Posted: 10:16 am EDT 07/14/17

  •   Updated: 10:19 am EDT 07/14/17

Maintenance Start Time: 12:00 am EDT 07/14/17

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.