oneill.asoshared.com

  •   Posted: 4:28 pm EST 11/08/18

  •   Updated: 5:13 pm EST 11/08/18

Maintenance Start Time: 4:28 pm EST 11/08/18

Estimated duration: 4 hours

Status: Resolved

Greetings,

We are performing an emergency maintenance on this server, during which the services will be down , sorry for any trouble. We will inform here once back online. So, Please follow this post for any further updates.

Thanks for your understanding.

Scheduled Ram Swap :: lanakane

  •   Posted: 6:37 pm EDT 10/31/18

Maintenance Start Time: 11:30 pm EDT 11/02/18

Estimated duration: 1 hour

Status: Pending

Hello,

We will be taking the lanakane server offline for a scheduled ram swap. During the maintenance the server as well as sites and services will be offline.

dal1.hvm258.asmallorange.com

  •   Posted: 3:11 pm EDT 10/29/18

  •   Updated: 3:26 pm EDT 10/29/18

Maintenance Start Time: 3:10 pm EDT 10/29/18

Estimated duration: 30 minutes

Status: Resolved

Greetings,

We are performing an emergency maintenance on this server.. VMs under this node are down atm.

We will inform here once all the VMs back online. So, Please follow this post for any further updates.

Thanks for your understanding.

Scheduled Maintenance :: lanakane.asoshared.com

  •   Posted: 9:00 am EDT 10/26/18

Maintenance Start Time: 12:30 am EDT 10/30/18

Estimated duration: 45 minutes

Status: Pending

Hello everyone,

We will be performing a scheduled RAM swap at 10:30PM CST on lanakane.asoshared.com.

There is no ETA for this procedure, but we will update this status post with more information as it becomes available.

Thank you for your patience.

Scheduled maintenance : det1.hvm7.asmallorange.com

  •   Posted: 3:38 am EDT 10/24/18

  •   Updated: 6:22 am EDT 10/24/18

Issue Start Time: 3:33 am EDT 10/24/18

Estimated duration:

Status: Resolved

Greetings,

We had a hardware maintenance on this server. We have been facing issue with the server since the maintenance is done. we are actively working on it. VMs under this node are down atm.

We will inform here once all the VMs back online. So, Please follow this post for any further updates.

Thanks for your understanding.

uswest59 : Scheduled Firmware upgrade

  •   Posted: 8:10 pm EDT 10/20/18

Maintenance Start Time: 4:00 am EDT 10/23/18

Estimated duration:

Status: Pending

We will need to take uswest59 offline to upgrade the firmware at the scheduled time. All sites and services will be offline while this is in progress.

Emergency Network Maintenance: Dallas Datacenter

  •   Posted: 10:05 pm EDT 10/11/18

  •   Updated: 10:21 pm EDT 10/11/18

Maintenance Start Time: 9:30 pm EDT 10/11/18

Estimated duration: 1 hour

Status: In Progress

Greetings.

Emergency maintenance on the network in our Dallas datacenter is now complete.

Scheduled Maintenance andrea.asoshared.com

  •   Posted: 8:33 am EDT 09/12/18

  •   Updated: 9:15 am EDT 09/15/18

Maintenance Start Time: 9:00 pm EDT 09/14/18

Estimated duration: 1 hour

Status: Resolved

Hello,

We are performing Scheduled Maintenance on andrea.asoshared.com server starting at 08:00 PM CDT [9PM EST]on 2018-09-14. all services will be offline during the maintenance period

We are facing a hardware related issue in the server, There is no ETA for this process, Please follow this topic for updates.

Scheduled Maintenance ::useast5.myserverhosts.com

  •   Posted: 9:20 am EDT 09/07/18

Maintenance Start Time: 8:00 pm EDT 09/10/18

Estimated duration: 4 hours

Status: Pending

The server useast5.myserverhosts.com will undergo a hardware maintenance on 2018-09-10 20:00 EDT. The server will be down during the maintenance for a maximum of 4 hour.

Thanks for your understanding.

Scheduled maintenance on helvetios.asoshared.com

  •   Posted: 3:56 am EDT 08/29/18

Maintenance Start Time: 8:00 pm EDT 08/30/18

Estimated duration: 1 hour

Status: Pending

Greetings,

We have scheduled a maintenance on the server helvetios.asoshared.com at 20:00 EDT on 2018-08-30. Services will be unavailable for a duration of 1 hour.

Please follow this thread for further updates.

Thank you.

Live Chat Maintenance

  •   Posted: 9:05 am EDT 08/22/18

  •   Updated: 11:55 pm EDT 08/22/18

Maintenance Start Time: 9:00 am EDT 08/22/18

Estimated duration: 1 hour 30 minutes

Status: Resolved

We are performing Live Chat maintenance to improve your support experience! There should be no interruption of active chats, but there may be a small window where new chats may not be created. We would ask that you please try again after the maintenance window, or open a ticket to our support team under your Customer Area.

We apologize for any inconvenience. Thank you so much for your patience!

Scheduled Maintenance helvetios.asoshared.com

  •   Posted: 1:34 am EDT 08/14/18

Maintenance Start Time: 2:00 am EDT 08/15/18

Estimated duration: 15 minutes

Status: Pending

Greetings,

We have scheduled a reboot for the server helvetios.asoshared.com on 2018-08-15 at 02:00 EDT as part of a maintenance activity. The services will be unavailable for a short period of time.

Thanks for your understanding.

Scheduled Maintenance : scrambles.seoboxes.com

  •   Posted: 1:27 am EDT 08/07/18

  •   Updated: 10:22 am EDT 08/10/18

Maintenance Start Time: 8:00 pm EDT 08/08/18

Estimated duration: 4 hours

Status: Resolved

Hello everyone,

We will be shutting down scrambles.seoboxes.com for scheduled hardware maintenance on Wednesday 07:00 PM CDT

There is no ETA for this process, but we will update this status post with more information as it becomes available.

Scheduled Maintenance : scrambles.seoboxes.com

  •   Posted: 3:38 am EDT 08/04/18

  •   Updated: 1:29 am EDT 08/07/18

Maintenance Start Time: 7:00 pm EDT 08/06/18

Estimated duration: 2 hours

Status: Pending

Hello everyone,

We will be shutting down scrambles.seoboxes.com for scheduled hardware maintenance on Monday 07:00 PM EST

There is no ETA for this process, but we will update this status post with more information as it becomes available.

orangina.asoshared.com is down

  •   Posted: 12:20 pm EDT 07/29/18

  •   Updated: 9:31 pm EDT 07/29/18

Issue Start Time: 12:19 pm EDT 07/29/18

Estimated duration:

Status: Resolved

We are currently facing issue with the above server which are making all/most services on this server inaccessible completely. We are actively investigating the issue.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Scheduled Network Maintenance :: Multiple Servers in Detroit Datacenter

  •   Posted: 2:13 pm EDT 07/25/18

  •   Updated: 1:53 pm EDT 07/31/18

Maintenance Start Time: 9:00 pm EDT 07/31/18

Estimated duration: 4 hours

Status: Pending

Hello everyone,

We will be performing network hardware maintenance in our Detroit datacenter at 9:00PM EDT on July 31st, 2018.

This is an upgrade and will be a great benefit to our network. There may be a short interruption in network traffic while cables are swapped.

Thank you for your patience and understanding. We will update you further as more information becomes available.

Scheduled Maintenance :: orangina.asoshared.com

  •   Posted: 7:56 am EDT 07/10/18

Maintenance Start Time: 8:00 pm EDT 07/11/18

Estimated duration: 1 hour

Status: Pending

Greetings,

We will be performing some maintenance activity on the server orangina.asoshared.com on 2018-07-11 at 20:00 EDT . The services will not be available during the maintenance window.

Thanks for your understanding.

Scheduled maintenance : CPUs Fan speed checkup

  •   Posted: 12:36 pm EDT 06/26/18

  •   Updated: 8:42 am EDT 06/28/18

Maintenance Start Time: 2:00 am EDT 06/29/18

Estimated duration:

Status: Pending

We will be taking down the following servers to make CPU's Fan speed checkup starting from 02:00AM EDT on 29/6/2018 . Each server may go down for 10 - 15 minutes one after another.

gusfring.seoboxes.com
crystal.asoshared.com
orangina.asoshared.com
tang.asoshared.com
izze.asoshared.com
seo101seoboxes.com
simply.asoshared.com
thegoverner.asoshared.com
riversong.asoshared.com
useast27.myserverhosts.com

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Emergency Maintenance: binder.mysitehosted.com

  •   Posted: 1:15 am EDT 06/19/18

  •   Updated: 9:49 am EDT 06/21/18

Maintenance Start Time: 12:00 am EDT 06/19/18

Estimated duration: 4 hours

Status: Resolved

In order to prevent issues with the file system on this server, we will be taking down this server which will make all services on this server inaccessible either completely or sporadically, and performing a file system check on it. We will keep you posted.

UPDATE: This maintenance has completed. If you have issues with your service at this time please contact support for assistance.

dal1.hvm42

  •   Posted: 7:18 am EDT 06/07/18

  •   Updated: 5:29 am EDT 06/08/18

Maintenance Start Time: 7:16 am EDT 06/07/18

Estimated duration: 2 hours

Status: Resolved

We are currently doing an emergency maintenance on 'dal1.hvm42' which may make all/most services on this server inaccessible either completely or sporadically.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Scheduled Maintenance : r9-sydney.webserversystems.com

  •   Posted: 9:05 am EDT 05/29/18

Maintenance Start Time: 2:00 am EDT 05/30/18

Estimated duration: 1 hour

Status: Pending

Hi All,

We will bring down the server r9-sydney.webserversystems.com for a memory upgrade at 2018-05-30 01:30 EDT. Server will be inaccessible for a short period of time.

Scheduled Maintenance : r4-toronto.webserversystems.com

  •   Posted: 9:04 am EDT 05/29/18

Maintenance Start Time: 1:30 am EDT 05/30/18

Estimated duration: 1 hour

Status: Pending

Hi All,

We will bring down the server r4-toronto.webserversystems.com for a memory upgrade at 2018-05-30 01:30 EDT. Server will be inaccessible for a short period of time.

Scheduled Maintenance : scrambles.seoboxes.com

  •   Posted: 2:54 am EDT 05/29/18

Maintenance Start Time: 8:30 pm EDT 05/30/18

Estimated duration: 1 hour

Status: Pending

Hello Everyone,

The server scrambles.seoboxes.com will undergo a hardware maintenance on May 30, at 20:30 EDT. The server will be down during the maintenance for a maximum of 1 hour.

Thanks for your understanding.

Billing Maintenance

  •   Posted: 3:36 pm EDT 05/14/18

  •   Updated: 5:08 pm EDT 05/14/18

Maintenance Start Time: 4:00 pm EDT 05/14/18

Estimated duration: 2 hours

Status: Resolved

We will be performing maintenance on our billing system from 3PM-6PM CDT.

This maintenance may render the Customer Area (including invoices, support tickets, and shopping cart) inaccessible. We sincerely apologize for any inconvenience this may cause!

Update: The maintenance is complete. Thanks for your patience!

Scheduled Maintenance :: rory.asoshared.com

  •   Posted: 9:26 pm EDT 04/10/18

  •   Updated: 9:32 pm EDT 04/10/18

Maintenance Start Time: 11:00 pm EDT 04/11/18

Estimated duration: 4 hours

Status: Pending

We are bringing the server rory.asoshared.com down at Wed, 11 Apr 2018 23:00 EDT in order to perform maintenance . During this time sites hosted on this will be inaccessible. Once we have further updates we will update this post accordingly.

oneill.asoshared.com

  •   Posted: 5:16 pm EST 03/08/18

  •   Updated: 6:17 pm EST 03/08/18

Issue Start Time: 5:16 pm EST 03/08/18

Estimated duration: 2 hours

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

uk14.myserverhosts.com :: Emergency maintenance

  •   Posted: 4:42 am EST 01/17/18

  •   Updated: 11:36 pm EST 01/17/18

Maintenance Start Time: 4:00 pm EST 01/18/18

Estimated duration: 2 hours

Status: Pending

We'll need to take uk14 offline for a scheduled maintenance at the given time. All sites and services will be offline while this work is in progress.

Scheduled Maintenance burrito.asoshared.com

  •   Posted: 12:59 am EST 01/12/18

Maintenance Start Time: 9:00 pm EST 01/12/18

Estimated duration: 1 hour

Status: Pending

The server burrito.asoshared.com will be undergoing raid maintenance. While this is happening all services will be offline. We will let you know once the maintenance is complete.

Scheduled Maintenance - andrea.asoshared.com

  •   Posted: 3:15 pm EST 01/10/18

  •   Updated: 4:14 pm EST 01/12/18

Maintenance Start Time: 11:00 pm EST 01/11/18

Estimated duration: 1 hour

Status: Resolved

Last week the news of two significant computer bugs were announced: Meltdown and Spectre. These bugs take advantage of very technical systems that modern CPUs have implemented to make computers extremely fast.

We are working with upstream providers to implement patches across our various platforms. As we are able to establish confidence that these patches are stable, we will be deploying them to every affected server.

We do not have any reason to believe that this vulnerability is being widely exploited yet and we are monitoring activity across our systems. Based on our testing so far, we are not seeing any performance degradation that would affect your websites.

In an effort to ensure that your account is secure against the aforementioned in a timely fashion, we will be scheduling a reboot of the following server(s) which will require a minor service interruption:
andrea.asoshared.com

For further information regarding Meltdown and Spectre, the official report is available at https://meltdownattack.com/.

dal1.cloud Cloud Command | Scheduled Maintenance

  •   Posted: 4:05 pm EST 01/04/18

  •   Updated: 10:55 am EST 01/08/18

Maintenance Start Time: 9:00 pm EST 01/05/18

Estimated duration:

Status: Resolved

dal1.cloud Cloud Command will be undergoing planned maintenance. The maintenance may result in dal1.cloud Cloud Command being inaccessible temporarily. This maintenance will NOT affect any customer VPS's on dal1.cloud.

We apologize for any inconvenience this may cause. Thanks for your patience and understanding!

ns2.asmallorange.com :: Scheduled maintenance

  •   Posted: 11:59 am EST 12/28/17

Maintenance Start Time: 4:00 am EST 12/29/17

Estimated duration: 1 hour

Status: Pending

Greetings,

ns2.asmallorange.com will be taken down for hardware maintenance on 12/29 at 4am EST. The process should not take long but we will be prepared for any eventualities. Thank you for your understanding with this.

orangina.asoshared.com Scheduled Maintenance

  •   Posted: 12:51 am EST 12/05/17

  •   Updated: 2:38 am EST 12/06/17

Maintenance Start Time: 1:15 am EST 12/06/17

Estimated duration: 3 hours

Status: Resolved

We will be performing maintenance on this server orangina.asoshared.com. During this period, all/most services on this server will be inaccessible. We apologize for this inconvenience and we will providing updates as soon as possible.

moonspell

  •   Posted: 11:00 am EST 11/27/17

  •   Updated: 1:27 pm EST 11/27/17

Maintenance Start Time: 11:00 am EST 11/27/17

Estimated duration: 2 hours

Status: Resolved

Hello,

We are currently facing issues with the performance on moonspell.asoshared.com . The performance is being impacted by a network issue.

services may be affected, including cPanel, SSH and, IMAP and POP and FTP.

During this period, access may be slow or unavailable. We apologize for this inconvenience and we will continue providing updates as soon as possible

Valerie

  •   Posted: 10:09 am EST 11/24/17

  •   Updated: 1:35 pm EST 11/28/17

Issue Start Time: 10:06 am EST 11/24/17

Estimated duration: 2 hours

Status: Resolved

Hello,

We are currently facing issues with the performance on valerie.asoshared.com. The performance is being impacted by a network issue.

services may be affected, including cPanel, SSH and, IMAP and POP and FTP.

During this period, access may be slow or unavailable. We apologize for this inconvenience and we will continue providing updates as soon as possible

valerie

  •   Posted: 12:01 pm EST 11/23/17

  •   Updated: 7:57 pm EST 11/23/17

Issue Start Time: 11:59 am EST 11/23/17

Estimated duration: 1 hour

Status: Resolved

Hello,

We are currently facing issues with the performance on valerie.asoshared.com. The performance is being impacted by a network issue.

All services may be affected, including cPanel, HTTPD, SSH and, IMAP and POP and FTP.

During this period, access may be slow or unavailable. Our NOC team is already on that , We apologize for this inconvenience and we will continue providing updates as soon as possible

11/01/2017 @ 22:00 EDT :: Scheduled Reboots :: rickgrimes

  •   Posted: 11:00 am EDT 11/01/17

Maintenance Start Time: 10:00 pm EDT 11/01/17

Estimated duration: 30 minutes

Status: Pending

On 11/01/2017 @ 22:00 EDT we will be bringing the  server rickgrimes offline for a scheduled reboot. During this time the servers will not be accessible.

rory.asoshared.com - Scheduled maintainace

  •   Posted: 2:09 am EDT 11/01/17

  •   Updated: 8:39 am EDT 11/03/17

Maintenance Start Time: 9:00 pm EDT 11/02/17

Estimated duration: 1 hour

Status: Resolved

We will be performing maintenance on this server which will make all/most services on this server inaccessible.

hammond.asoshared.com | Emergency Maintanence

  •   Posted: 12:02 am EDT 10/12/17

  •   Updated: 1:06 am EDT 10/12/17

Issue Start Time: 12:00 am EDT 10/12/17

Estimated duration: 1 hour

Status: Resolved

HI,

We are performing an emergency maintenance on hammond.asoshared.com . During this outage, access to your websites, email, files, databases, will not be possible.

We apologize for the inconvenience. Thank you for your patience and cooperation.

adama.asoshared.com

  •   Posted: 9:38 pm EDT 09/16/17

  •   Updated: 10:06 pm EDT 09/16/17

Issue Start Time: 9:46 pm EDT 09/16/17

Estimated duration:

Status: Resolved

Hi,

We are performing an emergency maintenance on adama.asoshared.com server which will make most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible.

Customer Area Outage

  •   Posted: 2:35 pm EDT 09/10/17

  •   Updated: 2:46 pm EDT 09/10/17

Disruption Start Time: 2:05 pm EDT 09/10/17

Estimated duration:

Status: Resolved

This has been resolved. Thank you for your patience.

We are experiencing a problem with the https://customers.asmallorange.com/ portal. We apologize for this inconvenience and are working to remedy the situation as quickly as possible.

Cloud Command (det1.cloud) Scheduled Maintenance

  •   Posted: 3:09 pm EDT 09/01/17

  •   Updated: 10:33 am EDT 09/07/17

Maintenance Start Time: 8:00 pm EDT 09/05/17

Estimated duration: 1 hour

Status: Resolved

To improve general stability and performance for virtual machines hosted on det1.cloud, our System Administrators will be performing routine maintenance on Cloud Command. This maintenance will not impact uptime of servers, but will render Cloud Command inaccessible temporarily.

We apologize for any inconvenience this may cause!

bizcloud20

  •   Posted: 9:53 pm EDT 08/24/17

  •   Updated: 4:08 pm EDT 08/25/17

Maintenance Start Time: 9:51 pm EDT 08/24/17

Estimated duration: 1 day

Status: In Progress

The RAID rebuild on bizcloud20 has been completed. The server is back online with all services restored!

Please contact our support department for any further issues.

Thank you for your patience and understanding.

Scheduled Downtime | Det1.Cloud

  •   Posted: 5:36 pm EDT 08/23/17

  •   Updated: 3:36 pm EDT 08/25/17

Maintenance Start Time: 9:00 pm EDT 08/25/17

Estimated duration: 1 hour

Status: Resolved

Hello,

We will be performing a reconfiguration of the hardware on Det1.Cloud tomorrow that will suspend control panel functions. All containers will remain online during this time.

Thank you.

Billing Maintenance

  •   Posted: 12:19 pm EDT 08/23/17

  •   Updated: 12:22 am EDT 08/24/17

Maintenance Start Time: 10:00 pm EDT 08/23/17

Estimated duration: 1 hour

Status: Resolved

We will be performing maintenance on our billing system from 10PM-1AM CDT.

This maintenance may render the Customer Area (including invoices, support tickets, and shopping cart) inaccessible. We sincerely apologize for any inconvenience this may case!

Update: The maintenance is complete. Thanks for your patience!

riversong

  •   Posted: 1:54 am EDT 08/21/17

  •   Updated: 2:01 am EDT 08/21/17

Maintenance Start Time: 1:54 am EDT 08/21/17

Estimated duration: 2 hours

Status: In Progress

We are seeing slight issues with the performance of river-song server and may take it offline for a detailed check . We will be able to complete the checking within 2 hours time from now. By chance if we takes it offline , it will make most services on this server inaccessible.

Services affected include HTTPD and Webmail access

During this outage, access to your websites, email, files, databases, will not be possible.

Preventative maintenance | crystal.asoshared.com

  •   Posted: 6:59 pm EDT 08/16/17

  •   Updated: 6:59 pm EDT 08/16/17

Maintenance Start Time: 9:00 pm EDT 08/17/17

Estimated duration: 30 minutes

Status: Pending

We will be taking this machine down to reconfigure the machine in order to prevent future downtime. Expected ETA is 15 minutes, but 30 will be set aside.

Billing Maintenance

  •   Posted: 11:51 am EDT 08/15/17

  •   Updated: 12:00 am EDT 08/16/17

Maintenance Start Time: 11:00 pm EDT 08/15/17

Estimated duration: 3 hours

Status: Postponed

We will be performing maintenance on our billing system from 10PM-1AM CDT.

This maintenance will render the Customer Area (including invoices, support tickets, and shopping cart) inaccessible. We sincerely apologize for any inconvenience this may case!

Update: We will be postponing this maintenance to another date in the near future.

rory.asoshared.com

  •   Posted: 6:27 am EDT 07/25/17

  •   Updated: 7:17 am EDT 07/25/17

Maintenance Start Time: 6:26 am EDT 07/25/17

Estimated duration: 2 hours

Status: Resolved

We are performing an emergency maintenance on rory server which will make most services on this server inaccessible.

Services affected include HTTPD and Webmail access

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience.

Dal1 Cloud Service Interruption

  •   Posted: 11:33 pm EDT 07/19/17

  •   Updated: 2:07 pm EDT 07/20/17

Issue Start Time: 11:32 pm EDT 07/19/17

Estimated duration: 4 hours

Status: Resolved

**UPDATE* * This issue has been remediated at this time. If you are still experiencing issues, please reach out to support. Thank you for your patience.

We are getting in touch to provide you with a Hosting Status update. As of 22:32 EDT an issue was identified with VPS Servers hosted in our Dallas cloud. VPSes hosted on this unit may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

helvetios.asoshared.com | Emergency Maintenance

  •   Posted: 9:29 am EDT 07/17/17

  •   Updated: 9:50 am EDT 07/17/17

Maintenance Start Time: 12:00 am EDT 07/17/17

Estimated duration:

Status: Resolved

We are performing emergency maintenance on this server which will make most services on this server inaccessible.

Services affected include HTTPD and Webmail access

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience.

Disruption of Service: izze.asoshared.com

  •   Posted: 10:16 am EDT 07/14/17

  •   Updated: 10:19 am EDT 07/14/17

Maintenance Start Time: 12:00 am EDT 07/14/17

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

Dallas 1, Hybrid node 6 : Offline maintenance

  •   Posted: 7:12 pm EDT 07/11/17

  •   Updated: 10:21 pm EDT 07/12/17

Maintenance Start Time: 9:00 pm EDT 07/12/17

Estimated duration: 30 minutes

Status: Resolved

We are performing lifecycle maintenance on the Dallas, hn6 node starting at 9 EDT.

The expected time the node will remain offline is 30 minutes.

hammond.asmallorange.com

  •   Posted: 7:39 pm EDT 06/27/17

  •   Updated: 8:17 pm EDT 06/27/17

Maintenance Start Time: 7:38 pm EDT 06/27/17

Estimated duration: 2 hours

Status: Resolved

Greetings,

Server: hammond.asmallorange.com

We will be bringing this server down this for emergency disk maintenance. All services will be offline and unavailable during this operation. Thank you for patience in this matter.

Rickgrimes.asoshared.com

  •   Posted: 6:39 pm EDT 06/17/17

  •   Updated: 7:01 pm EDT 06/17/17

Maintenance Start Time: 12:00 am EDT 06/17/17

Estimated duration:

Status: Resolved

We are currently facing issues with the web service on this server. We are working to identify the issue relating to the web service.

Services affected include HTTPD and Webmail access. Services not affected include MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologise for this inconvenience and we will continue providing updates as soon as possible.

All services are back online. Thank you for your patience.

rickgrimes :: Scheduled Maintenance

  •   Posted: 2:45 pm EDT 06/16/17

  •   Updated: 8:27 pm EDT 06/16/17

Maintenance Start Time: 7:00 pm EDT 06/16/17

Estimated duration: 30 minutes

Status: Resolved

Greetings,

The server 'rickgrimes' will be brought offline for hard drive maintenance tonight at 7p EST. There will be no services available during the down time. Thank you for your patience in this matter.

Emergency Datacenter Maintenance

  •   Posted: 8:42 pm EDT 06/14/17

  •   Updated: 10:04 pm EDT 06/14/17

Disruption Start Time: 8:00 pm EDT 06/14/17

Estimated duration:

Status: Resolved

Update: At this time all servers should be back online. We appreciate your patience.

We are aware of an issue affecting one of our datacenters that is causing a service interruption for a portion of our customer. Our System Operation team is working directly with the datacenter to bring all these services back on line as soon as possible. We sincerely apologize for this incident and appreciate your patience while we work to correct the issue.

rickgrimes :: Scheduled maintenance

  •   Posted: 10:21 am EDT 06/09/17

Maintenance Start Time: 10:00 pm EDT 06/09/17

Estimated duration: 30 minutes

Status: Pending

Greetings,

Server: rickgrimes.asoshared.com

We will be bringing this server down this evening at 8pm CST for a drive swap which will help maintain your data integrity. All services will be offline and unavailable during this operation. Thank you for patience in this matter.

Cloud Command Maintenance

  •   Posted: 5:01 pm EDT 06/06/17

  •   Updated: 7:28 am EDT 06/07/17

Maintenance Start Time: 7:00 am EDT 06/07/17

Estimated duration: 30 minutes

Status: Resolved

Hello,

On the morning of June 7th, 2017, we will be performing some maintenance on the dal1.cloud Control Panel. During this maintenance the ability to control your VPS through the Cloud Command control panel will not be accessible. While we do not anticipate this disruption to last longer than 30 minutes, we apologize for any inconvenience caused.

We will update this status post when the maintenance is complete, and we do appreciate your patience while we complete this task.

rickgrimes :: Scheduled maintenance

  •   Posted: 2:21 pm EDT 06/05/17

  •   Updated: 4:00 am EDT 06/07/17

Maintenance Start Time: 9:00 pm EDT 06/05/17

Estimated duration: 30 minutes

Status: Resolved

Greetings,

The 'rickgrimes' will be taken offline tonight briefly for scheduled maintenance 8 PM CST at our datacenter. There will be no services available during the downtime. Thank you for your patience and understanding in this matter.

Disruption of Service:rickgrimes.asoshared.com

  •   Posted: 12:03 pm EDT 06/03/17

  •   Updated: 4:00 am EDT 06/07/17

Disruption Start Time: 12:00 am EDT 06/03/17

Estimated duration:

Status: Resolved

Hello,

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Disruption of Service : rickgrimes.asmallorange.com

  •   Posted: 11:59 am EDT 06/03/17

  •   Updated: 4:00 am EDT 06/07/17

Disruption Start Time: 10:58 am EDT 06/03/17

Estimated duration: 4 hours

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

rickgrimes.asoshared.com drive swap

  •   Posted: 4:19 pm EDT 06/01/17

  •   Updated: 4:00 am EDT 06/07/17

Maintenance Start Time: 9:00 pm EDT 06/01/17

Estimated duration: 1 hour

Status: Resolved

rickgrimes.asoshared.com will be offline for a scheduled drive swap at 8 PM US central. All services and sites on this server will be unavailable while this is in progress.

izze.asoshared.com

  •   Posted: 8:15 am EDT 05/10/17

  •   Updated: 9:29 am EDT 05/10/17

Maintenance Start Time: 12:00 am EDT 05/10/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

This has been resolved. All the services are up and running fine. Thank you for your patience and cooperation

shane.asoshared.com

  •   Posted: 5:01 am EDT 05/10/17

  •   Updated: 5:23 am EDT 05/10/17

Maintenance Start Time: 12:00 am EDT 05/10/17

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on this server inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible.

This has been resolved. All the services are up and running fine. Thank you for your patience and cooperation

5/6/2017 :: Multiple servers :: VPS

  •   Posted: 11:16 am EDT 05/06/17

Issue Start Time: 12:00 am EDT 05/06/17

Estimated duration:

Status: In Progress

We are actively working to restore service to a range of servers on the VPS platform.

We will continue to provide updates as they become available.

Scheduled Maintenance :: Multiple Servers

  •   Posted: 1:37 pm EDT 05/01/17

  •   Updated: 12:07 am EDT 05/04/17

Maintenance Start Time: 10:00 pm EDT 05/03/17

Estimated duration: 1 hour

Status: Resolved

We are performing some minor maintenance on the following servers starting at 10:00 PM EDT on Wednesday May 3rd, 2017:

oneill.asoshared.com
orangina.asoshared.com
starlord.asoshared.com
swartz.asoshared.com

There will be ~10 minutes of downtime for each server for the reboot.

Disruption of Service: bizcloud27.asoshared.com

  •   Posted: 2:52 pm EDT 04/27/17

  •   Updated: 2:53 pm EDT 04/27/17

Maintenance Start Time: 12:00 am EDT 04/27/17

Estimated duration:

Status: In Progress

We are currently facing issues with the web service on this server. We are working to identify the issue relating to the web service.

Services affected include HTTPD and Webmail access.  Services not affected include MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Scheduled Maintenance :: Multiple Servers

  •   Posted: 5:22 pm EDT 04/26/17

  •   Updated: 11:34 pm EDT 04/27/17

Maintenance Start Time: 10:00 pm EDT 04/27/17

Estimated duration: 1 hour 30 minutes

Status: Resolved

We are performing some minor maintenance on the following servers starting at 10:00 PM EDT on Thursday April 27th, 2017:

franklin.asoshared.com
kefka.asoshared.com
oneill.asoshared.com
shinra.asoshared.com
starlord.asoshared.com
tang.asoshared.com

There will be ~10 minutes of downtime for each server for the reboot.

sephiroth.asoshared.com

  •   Posted: 2:18 am EDT 04/26/17

  •   Updated: 7:42 am EDT 04/26/17

Maintenance Start Time: 2:05 am EDT 04/26/17

Estimated duration:

Status: Resolved

We are performing an emergency maintenance on sephiroth.asoshared.com

During this time, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

Scheduled Maintenance :: Multiple Servers

  •   Posted: 11:55 am EDT 04/24/17

  •   Updated: 8:36 am EDT 04/26/17

Maintenance Start Time: 10:00 pm EDT 04/25/17

Estimated duration: 1 hour 30 minutes

Status: Resolved

We are performing some minor maintenance on the following servers starting at 10:00 PM EDT on Tuesday April 25th, 2017:

bizcloud21.asoshared.com
cl4p-tp.asoshared.com
cmdedi-104306.asoshared.com
cmdedi-110178.asoshared.com
cmdedi-119472.asoshared.com
crystal.asoshared.com
groot.asoshared.com
hammond.asoshared.com
jamayla.asoshared.com
moogle.asoshared.com
pam.asoshared.com
riversong.asoshared.com
rocket.asoshared.com
sephiroth.asoshared.com
vaportrail.asoshared.com

There will be ~10 minutes of downtime for each server for the reboot.

Disruption of Service : rory.asoshared.com

  •   Posted: 6:52 am EDT 04/24/17

  •   Updated: 7:53 am EDT 04/24/17

Disruption Start Time: 6:52 am EDT 04/24/17

Estimated duration:

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

sara.asoshared.com

  •   Posted: 10:27 pm EDT 04/19/17

  •   Updated: 11:40 pm EDT 04/19/17

Maintenance Start Time: 10:26 pm EDT 04/19/17

Estimated duration: 1 hour

Status: Resolved

HI,

We will be performing emergency maintenance on sara.asoshared.com which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

Scheduled Maintenance :: Multiple Servers

  •   Posted: 3:27 pm EDT 04/19/17

  •   Updated: 12:46 am EDT 04/21/17

Maintenance Start Time: 10:00 pm EDT 04/20/17

Estimated duration: 1 hour

Status: Resolved

We are performing some minor maintenance on the following servers starting at 10:00 PM EDT on Thursday April 20th, 2017:

adama.asoshared.com
athena.asoshared.com
baltar.asoshared.com
bizcloud25.asoshared.com
bizcloud26.asoshared.com
cm101.asoshared.com
cmdedi-104306.asoshared.com
cmdedi-110258.asoshared.com
cmdedi-95090.asoshared.com
izze.asoshared.com
krieger.asoshared.com
michael.asoshared.com
res102.asoshared.com
rickgrimes.asoshared.com
thegovernor.asoshared.com
tonberry.asoshared.com

There will be ~10 minutes of downtime for each server for the reboot.

Disruption of Service: sara.asoshared.com

  •   Posted: 5:58 am EDT 04/19/17

  •   Updated: 10:25 pm EDT 04/19/17

Maintenance Start Time: 5:57 am EDT 04/19/17

Estimated duration: 2 hours

Status: Resolved

We will be performing emergency maintenance on this server which will make all/most services on this server inaccessible.

Services affected include HTTPD and Webmail access, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and while we do not have an ETA for this procedure, we will continue providing updates as soon as possible.

Scheduled Maintenance :: Multiple Servers

  •   Posted: 10:32 am EDT 04/17/17

  •   Updated: 11:42 pm EDT 04/18/17

Maintenance Start Time: 10:00 pm EDT 04/18/17

Estimated duration: 1 hour

Status: Resolved

We are performing some minor maintenance on the following servers starting at 10:00 PM EDT on Tuesday April 18th, 2017:

andrea.asoshared.com
bart.asoshared.com
bizcloud23.asoshared.com
bizcloud600.asoshared.com
chocobo.asoshared.com
cmdedi-67933.asoshared.com
cmdedi-90738.asoshared.com
cmdedi-98473.asoshared.com
cmdedi-98918.asoshared.com
gauntlet.asoshared.com
michonne.asoshared.com
res100.asoshared.com
shane.asoshared.com
skyler.asoshared.com

There will be ~10 minutes of downtime for each server for the reboot.

Scheduled maintenance: tang.asoshared.com

  •   Posted: 8:11 pm EDT 04/12/17

  •   Updated: 9:28 pm EDT 04/13/17

Maintenance Start Time: 8:00 pm EDT 04/13/17

Estimated duration: 2 hours

Status: Resolved

We will be taking down tang.asoshared.com at the indicated time in order to install additional RAM.

All services will be offline during maintenance, including HTTPD, SSH and, IMAP and POP and FTP.

Scheduled Maintenance :: Multiple Servers

  •   Posted: 5:12 pm EDT 04/11/17

  •   Updated: 11:30 pm EDT 04/12/17

Maintenance Start Time: 10:00 pm EDT 04/12/17

Estimated duration: 1 hour

Status: Resolved

We are performing some minor maintenance on the following servers starting
at 10:00 PM EDT on Wednesday April 12th, 2017:

bizcloud22.asoshared.com
bizcloud28.asoshared.com
boomer.asoshared.com
cm102.asoshared.com
cmdedi-102574.asoshared.com
lanakane.asoshared.com
simply.asoshared.com
starbuck.asoshared.com
sterling.asoshared.com
talyn.asoshared.com
valerie.asoshared.com
woodhouse.asoshared.com

There will be ~10 minutes of downtime for each server for the reboot.

Emergency maintenance rory.asoshared.com

  •   Posted: 9:40 am EDT 04/08/17

Disruption Start Time: 12:00 am EDT 04/08/17

Estimated duration:

Status: Pending

We are currently facing issues with the Cpanel service on this server. We are working to identify the issue relating to the service.

Services affected include Cpanel and Webmail access. Services not affected include HTTPD, MySQL, POP/IMAP, SSH and FTP.

During this outage, access to cpanel and webmail will not be possible. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Scheduled Maintenance :: Multiple Servers

  •   Posted: 3:52 pm EDT 04/07/17

  •   Updated: 11:29 pm EDT 04/10/17

Maintenance Start Time: 10:00 pm EDT 04/10/17

Estimated duration: 1 hour

Status: Resolved

We are performing some minor maintenance on the following servers starting at 10:00 PM EDT on Monday April 10th, 2017:

bacon2.asoshared.com

bizcloud20.asoshared.com

bizcloud27.asoshared.com

cmdedi-102574.asoshared.com

cmdedi-113703.asoshared.com

daryl.asoshared.com

hendrix.asoshared.com

python.asoshared.com

rasmus.asoshared.com

rory.asoshared.com

samwell.asoshared.com

There will be ~10 minutes of downtime for each server for the reboot.

Scheduled Maintenance :: Multiple Servers (9)

  •   Posted: 6:24 pm EDT 04/05/17

  •   Updated: 11:05 pm EDT 04/06/17

Maintenance Start Time: 10:00 pm EDT 04/06/17

Estimated duration: 1 hour

Status: Resolved

Hello,

We are performing some minor maintenance on the following servers starting at 10:00 PM EDT on Thursday April 6th, 2017:

bizcloud24.asoshared.com bizcloud30.asoshared.com cm100.asoshared.com draenor.asoshared.com petyrbaelish.asoshared.com res101.asoshared.com thewall.asoshared.com tigh.asoshared.com trevor.asoshared.com

There will be ~10 minutes of downtime for each server for the reboot.

Disruption of Service: krieger.asoshared.com

  •   Posted: 1:46 pm EDT 04/03/17

  •   Updated: 1:49 pm EDT 04/03/17

Maintenance Start Time: 12:00 am EDT 04/03/17

Estimated duration:

Status: In Progress

We are currently facing issues with the performance on this server. The performance is being impacted by a failed drive on this server which is currently rebuilding.

All services are affected, including HTTPD, SSH and, IMAP and POP and FTP.

During this period, access may be slow or unavailable. We apologize for this inconvenience and we will continue providing updates as soon as possible.

lanakane.asoshared.com: Emergency maintenance

  •   Posted: 10:11 pm EDT 04/02/17

  •   Updated: 1:58 am EDT 04/03/17

Maintenance Start Time: 12:00 am EDT 04/02/17

Estimated duration: 2 hours

Status: Resolved

An issue has been discovered with the server lanakane.asoshared.com that requires us to take the server offline to perform maintenance. During this maintenance, all hosting services will be unavailable.

We apologize for the inconvenience, but consider this the best way to maintain the safety and integrity of your data.

Thank you.

Disruption of Service: sara.asoshared.com

  •   Posted: 6:41 pm EDT 03/30/17

  •   Updated: 7:03 pm EDT 03/31/17

Maintenance Start Time: 12:00 am EDT 03/30/17

Estimated duration:

Status: Resolved

We are currently facing issues with the performance on this server. The performance is being impacted by a failed drive on this server which is currently rebuilding.

All services are affected, including HTTPD, SSH and, IMAP and POP and FTP.

During this period, access may be slow or unavailable. We apologize for this inconvenience and we will continue providing updates as soon as possible.

03/29/17 21:00 :: Multiple Servers : Scheduled Reboots

  •   Posted: 10:39 am EDT 03/29/17

  •   Updated: 10:24 am EDT 03/30/17

Maintenance Start Time: 9:00 pm EDT 03/29/17

Estimated duration: 1 hour

Status: Resolved

Greetings,

We will be conducting scheduled reboots on the following servers on March 29th at  9 PM central.

moya.asoshared.com
kawalsky.asoshared.com
moonspell.asoshared.com
burrito.asoshared.com
helvetios.asoshared.com
imcgrunt.asoshared.com
sara.asoshared.com

Emergency Maintenance On ASO Dallas Cloud (specifically san3)

  •   Posted: 6:01 pm EDT 03/21/17

  •   Updated: 6:08 am EDT 03/22/17

Maintenance Start Time: 12:00 am EDT 03/21/17

Estimated duration:

Status: Resolved

We are currently facing issues with the performance on this server. The performance is being impacted by a failed drive on this server which is being worked onby admins

The number of vm's affected are about 106 .

During this period, access may be unavailable for those servers . We apologize for this inconvenience and we will continue providing updates as soon as possible.

det1.cloud

  •   Posted: 9:51 pm EDT 03/13/17

  •   Updated: 1:24 pm EDT 03/14/17

Maintenance Start Time: 9:00 pm EDT 03/13/17

Estimated duration:

Status: Resolved

Hi,

Update: We are still working on getting det1.cloud back online. This server has experienced multiple hardware failures. We appreciate your patience while we resolve this issue.

============

We have had to take down https://det1.cloud for emergency maintenance, resulting in a disruption of service for VPS customers using the cloud server.

Appreciated your patience and thanks for understanding .

Emergency Maintenance : Multiple Servers

  •   Posted: 11:20 pm EST 03/08/17

  •   Updated: 11:10 am EST 03/09/17

Maintenance Start Time: 10:00 pm EST 03/08/17

Estimated duration:

Status: Resolved

The following servers are currently offline due to emergency maintenance. 

adama.asoshared.com
bart.asmallorange.com
apophis.asoshared.com
athena.asoshared.com
andrea.asoshared.com
baltar.asoshared.com
bizcloud20.asoshared.com
bizcloud23.asoshared.com
bizcloud25.asoshared.com

We will update this post as more information comes available.

Update:  This has been resolved at this time. Please contact our live chat if you continue to experience issues.

Scheduled Maintenance : Multiple Servers : Feb 28th @ 10:00 PM CST

  •   Posted: 3:00 pm EST 02/28/17

  •   Updated: 11:28 pm EST 02/28/17

Maintenance Start Time: 10:00 pm EST 02/28/17

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled work for the following server on February 28th
between the hours of 10:00 PM CST and 11:00 PM CST. Each server will be required to be restarted
to complete the maintenance and thus we expect minimal downtime per server during the window
of maintenance. We apologize for any inconvenience that this may cause. Please stand by for further updates.

apophis.asoshared.com
sansa.asoshared.com
bizcloud29.asoshared.com

valerie.asoshared.com; Disruption of Service: apache

  •   Posted: 5:44 pm EST 02/20/17

  •   Updated: 9:42 pm EST 02/20/17

Maintenance Start Time: 5:43 pm EST 02/20/17

Estimated duration: 4 hours

Status: Resolved

We are currently facing issues with the web service on this server. We are working to identify the issue relating to the web service.

Services affected include HTTPD and Webmail access. Services not affected include MySQL, POP/IMAP, SSH and FTP.

During this outage, access to your websites will not be possible. All other services are online and available. We apologize for this inconvenience and we will continue providing updates as soon as possible.

Scheduled MySQL Maintenance : Multiple Servers : Feb 9th @ 08:00 PM CST

  •   Posted: 9:32 am EST 02/09/17

  •   Updated: 10:20 am EST 02/10/17

Maintenance Start Time: 9:00 pm EST 02/09/17

Estimated duration: 2 hours

Status: Resolved

We will be performing scheduled work for the following servers on the MySQL 
service on February 9th  between the hours of 09:00 PM EST and 11:00 PM EST. 
Each server will require that MySQL be restarted to complete the maintenance and 
thus we expect minimal downtime for MySQL per server during the window of maintenance.
We apologize for any inconvenience that this may cause. Please stand by for further updates.

krieger.asoshared.com
sephiroth.asoshared.com
cm102.asoshared.com
cmdedi-113703.asoshared.com
tigh.asoshared.com
helvetios.asoshared.com
bart.asoshared.com
jamesmay.asoshared.com
res101.asoshared.com
burrito.asoshared.com
moonspell.asoshared.com

Scheduled MySQL Maintenance : Multiple Servers

  •   Posted: 12:12 pm EST 02/08/17

  •   Updated: 9:18 am EST 02/09/17

Maintenance Start Time: 9:00 pm EST 02/08/17

Estimated duration: 2 hours

Status: Resolved

We will be performing scheduled work for the following servers on the MySQL 
service on February 8th  between the hours of 09:00 PM EST and 11:00 PM EST. 
Each server will require that MySQL be restarted to complete the maintenance and 
thus we expect minimal downtime for MySQL per server during the window of maintenance.
 We apologize for any inconvenience that this may cause. Please stand by for further updates.

franklin.asoshared.com
trevor.asoshared.com
skyler.asoshared.com
python.asoshared.com
michael.asoshared.com
sterling.asoshared.com
michonne.asoshared.com
simply.asoshared.com
lanakane.asoshared.com
groot.asoshared.com
cl4p-tp.asoshared.com
rickgrimes.asoshared.com

Scheduled Maintenance :: rocket, bizcloud22, and chocobo

  •   Posted: 1:25 pm EST 02/06/17

  •   Updated: 8:59 am EST 02/07/17

Maintenance Start Time: 4:00 pm EST 02/06/17

Estimated duration: 1 hour

Status: Resolved

Hello,

This afternoon at 3PM CST, we will be performing maintenance on the following servers:

rocket.asoshared.com bizcloud22.asoshared.com chocobo.asoshared.com

We appreciate your patience while this maintenance is underway.

SAN10 Emergency Maintenance

  •   Posted: 2:05 pm EST 02/05/17

Maintenance Start Time: 12:00 pm EST 02/05/17

Estimated duration:

Status: Pending

We have had to take down SAN10 for emergency maintenance, resulting in a disruption of service for VPS customers using this storage device,

cm100.asoshared.com

  •   Posted: 8:22 pm EST 02/02/17

  •   Updated: 9:19 pm EST 02/02/17

Maintenance Start Time: 8:30 am EST 02/02/17

Estimated duration: 30 minutes

Status: Resolved

Hello,

We will be conducting upgrades on the following server

cm100.asoshared.com

During this time these services may not be accessible. Once this is complete we will update this post accordingly.

SAN9 Maintenance

  •   Posted: 12:32 pm EST 01/24/17

  •   Updated: 5:24 pm EST 01/24/17

Maintenance Start Time: 12:30 pm EST 01/24/17

Estimated duration:

Status: Resolved

We have identified an issue affecting VPS's using the SAN9 storage pool. While this is being worked on, VPS's using that SAN may appear down.

We understand how important this service is to you, and we appreciate your patience while we work to resolve this issue.

This post will be updated when a resolution is found, or more information is available.

SAN14 Maintenance

  •   Posted: 8:21 am EST 01/22/17

  •   Updated: 10:12 am EST 01/22/17

Maintenance Start Time: 8:21 am EST 01/22/17

Estimated duration:

Status: Resolved

We have identified an issue affecting VPS's using the SAN14 storage pool. While this is being worked on, VPS's using that SAN may appear down.

We understand how important this service is to you, and we appreciate your patience while we work to resolve this issue.

This post will be updated when a resolution is found, or more information is available.

Update : The maintenance is now complete, and all VPS using the SAN14 storage pool should be back online.

bizcloud26.asoshared.com - Network Interruption

  •   Posted: 5:54 pm EST 01/05/17

Disruption Start Time: 5:30 pm EST 01/05/17

Estimated duration:

Status: In Progress

Our System Administrators have identified an issue that is causing network disruptions on bizcloud26.asoshared.com and are currently working to resolve the issue. As soon as we have more information we will update this post.

Thank you for your patience and understanding.

sara.asoshared.com

  •   Posted: 8:00 pm EST 12/29/16

  •   Updated: 8:34 pm EST 12/29/16

Disruption Start Time: 12:00 am EST 12/29/16

Estimated duration:

Status: Resolved

Our System Administrators are currently preforming emergency maintenance on the server sara.asoshared.com. Currently we do not have an estimate when the server will return to normal operation. We will post any additional information regarding the issue here as it becomes available.

We do appreciate your patience while we work to restore the server to normal operation.

Update: The issues on the server have been resolved and sara.asoshared.com has returned to normal operation. Thank you again for your patience and understanding.

HVM166 Service Interruption

  •   Posted: 4:30 pm EST 12/27/16

  •   Updated: 5:09 pm EST 12/27/16

Disruption Start Time: 4:30 pm EST 12/27/16

Estimated duration: 30 minutes

Status: Resolved

We are issuing a notice that our team has identified and issue with our HVM166 node. Our System Administration team is actively working on this now and we will update this post as more information becomes available. VPS servers on the node may be inaccessible until the issue is resolved. We are extremely sorry for any troubles that this may cause are working to have services restored as soon as possible.

Update: The server has been rebooted and all VMs are back online now. We do truly appreciate your patience while we worked on this.

riversong.asoshared.com | Emergency Maintenance

  •   Posted: 7:45 pm EST 12/12/16

  •   Updated: 4:18 pm EST 01/03/17

Maintenance Start Time: 12:00 am EST 12/12/16

Estimated duration:

Status: Resolved

We are currently facing issues with the server which are making all/most services on riversong.asoshared.com inaccessible either completely or sporadically. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

We do apologize for the inconvenience that this has caused, out System Administrators are working to resolve the issue as soon as possible so the server can get back to operating normally. We thank you for your patience and cooperation.