Billing Maintenance

  •   Posted: 8:04 pm EDT 08/11/22

  •   Updated: 10:10 pm EDT 08/11/22

Maintenance Start Time: 8:04 pm EDT 08/11/22

Estimated duration: 4 hours

Status: Resolved

We are performing routine maintenance on our billing system. During this maintenance window, some pages may load slowly or timeout.

We recommend returning outside of the maintenance window or reaching out to our Live Chat support team if your case is time sensitive.

Thank you for your understanding!

Server Maintenance and Migration

  •   Posted: 3:48 pm EDT 07/13/22

  •   Updated: 4:06 pm EDT 07/13/22

Maintenance Start Time: 12:00 pm EDT 07/13/22

Estimated duration: 3 days

Status: In Progress

To update hardware and improve performance, we are currently migrating select servers to our Provo Data Center. There may be a short period of downtime during this migration due to syncing and DNS propagation. Additional account updates will be sent to account owners directly.

Impacted servers include: uswest51.myserverhosts.com uswest52.myserverhosts.com uswest53.myserverhosts.com ams10.myserverhosts.com ams11.myserverhosts.com ams12.myserverhosts.com ams3.myserverhosts.com ams4.myserverhosts.com ams5.myserverhosts.com ams6.myserverhosts.com ams7.myserverhosts.com ams8.myserverhosts.com ams9.myserverhosts.com asia10.myserverhosts.com asia11.myserverhosts.com asia12.myserverhosts.com asia13.myserverhosts.com asia4.myserverhosts.com asia5.myserverhosts.com asia6.myserverhosts.com asia7.myserverhosts.com asia9.myserverhosts.com hk1.myserverhosts.com hk2.myserverhosts.com mel1.myserverhosts.com mel2.myserverhosts.com mel3.myserverhosts.com mel4.myserverhosts.com mel5.myserverhosts.com mel6.myserverhosts.com tor1.myserverhosts.com tor2.myserverhosts.com tor3.myserverhosts.com tor4.myserverhosts.com tor5.myserverhosts.com tor6.myserverhosts.com uswest54.myserverhosts.com uswest55.myserverhosts.com uswest56.myserverhosts.com uswest57.myserverhosts.com uswest58.myserverhosts.com uswest59.myserverhosts.com uswest60.myserverhosts.com uswest61.myserverhosts.com uswest62.myserverhosts.com uswest63.myserverhosts.com uswest64.myserverhosts.com uswest65.myserverhosts.com uswest66.myserverhosts.com uswest67.myserverhosts.com uswest68.myserverhosts.com uswest69.myserverhosts.com uswest70.myserverhosts.com uswest71.myserverhosts.com uswest72.myserverhosts.com uswest73.myserverhosts.com useast7.myserverhosts.com

We sincerely appreciate your patience and understanding while we work to make your hosting experience the best it can be!

If you have any questions or concerns, our Live Support (https://chat.asmallorange.com) and Ticket (https://customers.asmallorange.com) support teams are available 24/7.

Detroit Data Center Maintenance & Migration

  •   Posted: 1:49 pm EDT 06/29/22

  •   Updated: 4:04 pm EDT 07/01/22

Disruption Start Time: 12:00 am EDT 06/29/22

Estimated duration: 2 days

Status: Resolved

To update hardware and improve performance, we are currently migrating accounts from our Detroit to Provo Data Center. There may be a short period of downtime during this migration due to syncing and DNS propagation. We sincerely appreciate your patience and understanding while we work to make your hosting experience the best it can be!

If you have any questions or concerns, our Live Support (https://chat.asmallorange.com) and Ticket (https://customers.asmallorange.com) support teams are available 24/7.

Billing System Maintenance

  •   Posted: 8:16 pm EDT 06/24/22

  •   Updated: 3:28 am EDT 06/25/22

Maintenance Start Time: 8:30 pm EDT 06/24/22

Estimated duration: 7 hours

Status: Resolved

We are updating our system to improve your billing experience!

If you have any time sensitive questions or concerns, please reach out to our Live Support team. Otherwise, please return after the maintenance window to access and manage your account.

We apologize for any inconvenience and sincerely appreciate your patience during this maintenance.

Scheduled Maintenance :: BBU swap dallas139.arvixeshared.com

  •   Posted: 6:37 am EDT 06/15/22

  •   Updated: 1:13 am EDT 06/17/22

Maintenance Start Time: 11:00 pm EDT 06/16/22

Estimated duration: 1 hour

Status: Resolved

Hi,

We will be shutting down the server "dallas139.arvixeshared.com" at 11:00 PM EDT 06/16/22 // 10:30 PM/ 16 June 2022/ Central Time. We are planning to complete the task within 1 hour. All services will be down during the period.

Sorry for the inconvenience.

Billing System Upgrade

  •   Posted: 8:06 pm EDT 04/25/22

  •   Updated: 9:56 pm EDT 04/25/22

Maintenance Start Time: 8:00 pm EDT 04/25/22

Estimated duration: 4 hours

Status: Resolved

We are updating our system to improve your billing experience!

If you have any time sensitive questions or concerns, please reach out to our Live Support team. Otherwise, please return after the maintenance window to access and manage your account.

We apologize for any inconvenience and sincerely appreciate your patience during this maintenance.

Billing System Maintenance

  •   Posted: 8:23 pm EST 03/01/22

  •   Updated: 8:02 pm EDT 03/15/22

Maintenance Start Time: 8:00 pm EST 03/01/22

Estimated duration: 2 hours

Status: Resolved

We are performing routine maintenance on our billing system. During this maintenance window, some pages may load slowly or timeout.

We recommend returning outside of the maintenance window or reaching out to our Live Chat support team if your case is time sensitive.

Thank you for your understanding!

BBU swap : pam.asoshared.com

  •   Posted: 6:06 am EST 01/22/22

  •   Updated: 12:42 am EST 01/27/22

Maintenance Start Time: 10:00 pm EST 01/25/22

Estimated duration: 2 hours

Status: Resolved

As we are noticing a BBU issue with the server and will take down the server for maintenance on 2022-01-23 22:00 EST for 2 hours. The services will be affected during this time frame.

We apologize for the inconvenience caused.

Emergency Maintenance :: tor2.myserverhosts.com

  •   Posted: 6:41 am EDT 10/03/21

  •   Updated: 11:56 am EDT 10/03/21

Maintenance Start Time: 6:41 am EDT 10/03/21

Estimated duration: 4 hours

Status: In Progress

Hello,

We are performing emergency maintenance on the server tor2.myserverhosts.com. Please note that during the maintanence window, there may be downtime of up to 4 hours. We apologize for any inconvenience and appreciate your patience as we improve your hosting experience!

As always, do not hesitate to reach out to our support teams via Live Chat or Ticket under your Client Area.

Emergency Maintenance - uswest67.myserverhosts.com

  •   Posted: 4:02 am EDT 09/22/21

Maintenance Start Time: 5:00 am EDT 09/22/21

Estimated duration: 1 hour

Status: Pending

We are conducting an emergency maintenance on the server. We apologize for the inconvenience caused and sincerely appreciate your patience.

Billing System Maintenance

  •   Posted: 1:23 pm EDT 09/20/21

  •   Updated: 1:13 am EDT 09/24/21

Maintenance Start Time: 9:00 pm EDT 09/23/21

Estimated duration: 5 hours

Status: Resolved

We are updating our billing system to improve your account management experience. During this maintenance window, the customer portal may be inaccessible for some customers. If you have any time sensitive questions or concerns, please reach out to our Live Support team. Otherwise, please return after the maintenance window to access and manage your account.

We apologize for any inconvenience and sincerely appreciate your patience during this maintenance!

Billing System Maintenance

  •   Posted: 12:47 pm EDT 09/20/21

  •   Updated: 1:35 am EDT 09/21/21

Maintenance Start Time: 9:00 pm EDT 09/20/21

Estimated duration: 5 hours

Status: Resolved

We are updating our billing system to improve your account management experience. If you have any time sensitive questions or concerns, please reach out to our Live Support team. Otherwise, please return after the maintenance window to access and manage your account.

We apologize for any inconvenience and sincerely appreciate your patience during this maintenance!

Scheduled Maintenance - *.seoboxes.com servers

  •   Posted: 10:17 am EDT 09/13/21

  •   Updated: 7:32 am EDT 09/14/21

Maintenance Start Time: 1:00 am EDT 09/14/21

Estimated duration: 11 hours

Status: Resolved

We have scheduled maintenance on below servers to upgrade from EasyApache3 to EasyApache4.

abigail.seoboxes.com adria.seoboxes.com badwolf.seoboxes.com caprica.seoboxes.com cid.seoboxes.com crozier.seoboxes.com cylon.seoboxes.com danhalen.seoboxes.com drrockso.seoboxes.com earlycuyler.seoboxes.com gusfring.seoboxes.com nathan.seoboxes.com ofdensen.seoboxes.com pickles.seoboxes.com salacia.seoboxes.com scrambles.seoboxes.com seo101.seoboxes.com seo102.seoboxes.com seo103.seoboxes.com seo104.seoboxes.com seo105.seoboxes.com seo106.seoboxes.com seo107.seoboxes.com seo108.seoboxes.com seo109.seoboxes.com seo110.seoboxes.com seo111.seoboxes.com seo112.seoboxes.com seo113.seoboxes.com seo114.seoboxes.com seo115.seoboxes.com seo116.seoboxes.com seo200.seoboxes.com seo201.seoboxes.com seo202.seoboxes.com seo203.seoboxes.com seo204.seoboxes.com seo205.seoboxes.com seo206.seoboxes.com seo207.seoboxes.com seo208.seoboxes.com seo209.seoboxes.com seo210.seoboxes.com seo211.seoboxes.com seo212.seoboxes.com seo213.seoboxes.com seo215.seoboxes.com seo216.seoboxes.com seo217.seoboxes.com seo218.seoboxes.com seo219.seoboxes.com seo220.seoboxes.com seo221.seoboxes.com seo222.seoboxes.com seo223.seoboxes.com seo224.seoboxes.com seo225.seoboxes.com seo226.seoboxes.com seo227.seoboxes.com seo228.seoboxes.com seo229.seoboxes.com seo230.seoboxes.com seo231.seoboxes.com seo232.seoboxes.com seo233.seoboxes.com seo234.seoboxes.com seo235.seoboxes.com seo236.seoboxes.com seo237.seoboxes.com skwisgaar.seoboxes.com toad.seoboxes.com

Please note that during the upgrade window, there may be downtime of up to 3 hours. We apologize for any inconvenience and appreciate your patience as we improve your hosting experience! As always, do not hesitate to reach out to our support teams via Live Chat or Ticket under your Client Area.

Ticket System Maintenance

  •   Posted: 9:04 pm EDT 09/09/21

  •   Updated: 7:27 pm EDT 09/10/21

Maintenance Start Time: 9:00 pm EDT 09/09/21

Estimated duration: 4 hours

Status: Resolved

We will be performing maintenance on our ticket system. During the maintenance window, replying to or creating new tickets may error.

We appreciate your patience and understanding!

Scheduled Maintenance - ASO servers

  •   Posted: 1:03 am EDT 08/26/21

  •   Updated: 12:31 am EDT 08/31/21

Maintenance Start Time: 1:30 am EDT 08/26/21

Estimated duration: 10 hours

Status: Resolved

We have scheduled maintenance on below servers to upgrade from EasyApache3 to EasyApache4.

adama.asoshared.com andrea.asoshared.com apophis.asoshared.com athena.asoshared.com bacon2.asoshared.com baltar.asoshared.com bart.asoshared.com bizcloud20.asoshared.com bizcloud21.asoshared.com bizcloud22.asoshared.com bizcloud23.asoshared.com bizcloud24.asoshared.com bizcloud25.asoshared.com bizcloud26.asoshared.com bizcloud27.asoshared.com bizcloud28.asoshared.com bizcloud29.asoshared.com bizcloud30.asoshared.com bizcloud600.asoshared.com boomer.asoshared.com bronco.asoshared.com burrito.asoshared.com carter.asoshared.com chocobo.asoshared.com cl4p-tp.asoshared.com cm100.asoshared.com cm101.asoshared.com cm102.asoshared.com cmdedi-102574.asoshared.com cmdedi-95090.asoshared.com cmdedi-98473.asoshared.com

Please note that during the upgrade window, there may be downtime of up to 3 hours. We apologize for any inconvenience and appreciate your patience as we improve your hosting experience! As always, do not hesitate to reach out to our support teams via Live Chat or Ticket under your Client Area (http://customers.asmallorange.com).

Scheduled Maintenance - ASO servers

  •   Posted: 10:49 am EDT 08/23/21

  •   Updated: 1:03 am EDT 08/26/21

Maintenance Start Time: 4:00 pm EDT 08/24/21

Estimated duration: 10 hours

Status: Resolved

As an impact. we are facing issues while logging in to webmail, we are actively working on it. Will update once the mail service is restored.

We have scheduled maintenance on below servers to upgrade from EasyApache3 to EasyApache4.

crystal.asoshared.com daryl.asoshared.com draenor.asoshared.com ea3to4.asoshared.com franklin.asoshared.com gauntlet.asoshared.com groot.asoshared.com hammond.asoshared.com helvetios.asoshared.com hendrix.asoshared.com imcgrunt.asoshared.com izze.asoshared.com jackson.asoshared.com jamayla.asoshared.com jamesmay.asoshared.com kawalsky.asoshared.com kefka.asoshared.com krieger.asoshared.com lagertha.asoshared.com lanakane.asoshared.com malory.asoshared.com michael.asoshared.com michonne.asoshared.com moogle.asoshared.com moonspell.asoshared.com moya.asoshared.com oneill.asoshared.com orangina.asoshared.com pam.asoshared.com petyrbaelish.asoshared.com python.asoshared.com ragnar.asoshared.com rasmus.asoshared.com res100.asoshared.com res101.asoshared.com res102.asoshared.com rickgrimes.asoshared.com riversong.asoshared.com rocket.asoshared.com rory.asoshared.com roslin.asoshared.com ryley.asoshared.com samwell.asoshared.com sansa.asoshared.com sara.asoshared.com sephiroth.asoshared.com shane.asoshared.com shinra.asoshared.com simply.asoshared.com skyler.asoshared.com starbuck.asoshared.com starlord.asoshared.com sterling.asoshared.com swartz.asoshared.com talyn.asoshared.com tang.asoshared.com tealc.asoshared.com thegovernor.asoshared.com thewall.asoshared.com tigh.asoshared.com tonberry.asoshared.com trevor.asoshared.com valerie.asoshared.com vaportrail.asoshared.com woodhouse.asoshared.com

Please note that during the upgrade window, there may be downtime of up to 3 hours. We apologize for any inconvenience and appreciate your patience as we improve your hosting experience! As always, do not hesitate to reach out to our support teams via Live Chat or Ticket under your Client Area (http://customers.asmallorange.com).

Emergency Maintenance - Cloud VPS (Detroit) and seo104.seoboxes.com

  •   Posted: 11:09 pm EDT 06/24/21

  •   Updated: 10:51 pm EDT 06/25/21

Maintenance Start Time: 8:00 pm EDT 06/25/21

Estimated duration: 4 hours

Status: Resolved

We are scheduling emergency maintenance on a portion of our Detroit-based servers and Cloud VPS stack on Friday June 25, 2021 from 8PM - 12AM ET. During this maintenance window, impacted customers may see up to 1 hour of downtime.

We apologize for any inconvenience. If you have any questions, please reach out to our chat support 24/7 or open a ticket under your customer portal.

Billing Maintenance

  •   Posted: 8:58 pm EDT 06/14/21

  •   Updated: 1:33 am EDT 06/15/21

Disruption Start Time: 10:00 pm EDT 06/14/21

Estimated duration: 2 hours

Status: Resolved

We are currently addressing an issue impacting the ability for some customers to access our billing system. If you have any time sensitive questions or concerns, please reach out to our Live Support team. Otherwise, please return after the maintenance window to access and manage your account.

We apologize for any inconvenience and sincerely appreciate your patience during this maintenance!

FSCK on / : dallas140.arvixeshared.com

  •   Posted: 4:46 am EDT 04/21/21

  •   Updated: 4:47 am EDT 04/21/21

Maintenance Start Time: 1:30 am EDT 04/23/21

Estimated duration: 3 hours

Status: Pending

Hello,

We are running a file system check on / partition of this server "dallas140.arvixeshared.com " at 2021-04-23 01:30 AM EDT. All services will be down during the period. We will update here as soon as it's completed.

Sorry for the inconvenience caused to you.

Emergency Maintenance - simply.asoshared.com

  •   Posted: 1:21 pm EDT 04/11/21

  •   Updated: 1:22 pm EDT 04/11/21

Maintenance Start Time: 1:16 am EDT 04/11/21

Estimated duration: 12 hours

Status: In Progress

Hello,

We are performing an emergency maintenance activity on simply.asoshared.com. The server will be offline during the maintenance. Services affected include HTTP and Webmail access, MySQL, POP/IMAP, SQL, and FTP.

We apologize for this inconvenience.

Thank you!

Scheduled Maintenance - Kernel upgrade

  •   Posted: 6:44 pm EDT 04/09/21

Maintenance Start Time: 2:00 am EDT 04/12/21

Estimated duration: 30 minutes

Status: Pending

Hi,

We will be taking down below servers to update to a newer kernel.

reseller12.webserversystems.com reseller13.webserversystems.com reseller14.webserversystems.com reseller15.webserversystems.com reseller16.webserversystems.com reseller17.webserversystems.com reseller18.webserversystems.com reseller19.webserversystems.com reseller20.webserversystems.com reseller21.webserversystems.com reseller22.webserversystems.com reseller300.webserversystems.com reseller301.webserversystems.com reseller401.webserversystems.com reseller402.webserversystems.com petyrbaelish.asoshared.com shared123.accountservergroup.com shared124.accountservergroup.com shared300.accountservergroup.com shared89.accountservergroup.com uscentral402.accountservergroup.com

During this time, all services will not be available. Please co-operate with us. We will update this post soon after the servers come up.

Thank you!

Scheduled Maintenance - ASO Kernel upgrade

  •   Posted: 6:29 pm EDT 04/09/21

Maintenance Start Time: 2:00 am EDT 04/11/21

Estimated duration: 30 minutes

Status: Pending

Hi,

We will be taking down below servers to update to a newer kernel.

talyn.asoshared.com tang.asoshared.com tarsier.mysitehosted.com tealc.asoshared.com thegovernor.asoshared.com thewall.asoshared.com tifa.myserverhosts.com tigh.asoshared.com toad.seoboxes.com toki.seoboxes.com tonberry.asoshared.com trevor.asoshared.com valerie.asoshared.com vaportrail.asoshared.com woodhouse.asoshared.com

During this time, all services will not be available. Please co-operate with us. We will update this post soon after the servers come up.

Thank you!

Scheduled Maintenance - ASO Kernel upgrade

  •   Posted: 6:25 pm EDT 04/09/21

Maintenance Start Time: 10:00 pm EDT 04/10/21

Estimated duration: 30 minutes

Status: Pending

Hi,

We will be taking down below servers to update to a newer kernel.

python.asoshared.com r1.ca.webserversystems.com ragnar.asoshared.com rasmus.asoshared.com res100.asoshared.com res101.asoshared.com res102.asoshared.com rickgrimes.asoshared.com riversong.asoshared.com rocket.asoshared.com rory.asoshared.com roslin.asoshared.com ryley.asoshared.com salacia.seoboxes.com samwell.asoshared.com sansa.asoshared.com sara.asoshared.com scrambles.seoboxes.com sephiroth.asoshared.com shane.asoshared.com shinra.asoshared.com simian.arvixe.com simply.asoshared.com skwisgaar.seoboxes.com skyler.asoshared.com staple.arvixe.com starbuck.asoshared.com starlord.asoshared.com sterling.asoshared.com swartz.asoshared.com

During this time, all services will not be available. Please co-operate with us. We will update this post soon after the servers come up.

Thank you!

Scheduled maintenance :: rickgrimes.asoshared.com

  •   Posted: 2:27 pm EDT 04/07/21

Maintenance Start Time: 10:00 pm EDT 04/08/21

Estimated duration: 1 hour

Status: Pending

We will be performing a scheduled offline drive swap on the server rickgrimes.asoshared.com on April 08 at 10:00 PM EDT. The server will be offline during the maintenance.

Scheduled Maintenance - ASO Kernel upgrade

  •   Posted: 10:33 pm EDT 04/06/21

  •   Updated: 10:34 pm EDT 04/06/21

Maintenance Start Time: 11:00 pm EDT 04/08/21

Estimated duration: 30 minutes

Status: Pending

Hi,

We will be taking down below servers to update to a newer kernel. ] imcgrunt.asoshared.com izze.asoshared.com jackson.asoshared.com jamayla.asoshared.com jamesmay.asoshared.com kangaroo.arvixe.com kawalsky.asoshared.com kefka.asoshared.com krieger.asoshared.com lagertha.asoshared.com lanakane.asoshared.com loris.arvixe.com malory.asoshared.com michael.asoshared.com michonne.asoshared.com moogle.asoshared.com moonspell.asoshared.com moya.asoshared.com nathan.seoboxes.com ofdensen.seoboxes.com oneill.asoshared.com orangina.asoshared.com pam.asoshared.com pencil.mysitehosted.com

pickles.seoboxes.com

During this time, all services will not be available. Please co-operate with us. We will update this post soon after the servers come up.

Thank you!

Scheduled maintenance :: crystal.asoshared.com

  •   Posted: 8:31 pm EDT 04/05/21

Maintenance Start Time: 11:00 pm EDT 04/06/21

Estimated duration: 1 hour

Status: Pending

We will be performing scheduled offline drive swap on the server crystal.asoshared.com on April 6th 2021 at 11:00 PM EDT. The server will be offline during the maintenance

Scheduled Maintenance - Kernel upgrade

  •   Posted: 8:51 pm EDT 04/02/21

Maintenance Start Time: 11:00 pm EDT 04/07/21

Estimated duration: 30 minutes

Status: Pending

Hi,

We will be taking down below servers to update to a newer kernel. 

```
boomer.asoshared.com
bronco.asoshared.com
burrito.asoshared.com
caique.arvixe.com
caprica.seoboxes.com
carter.asoshared.com
chocobo.asoshared.com
cid.seoboxes.com
cl4p-tp.asoshared.com
cm100.asoshared.com
cm101.asoshared.com
cm102.asoshared.com
conure.arvixe.com
crozier.seoboxes.com
crystal.asoshared.com
cylon.seoboxes.com
dallastc1.arvixeshared.com
danhalen.seoboxes.com
daryl.asoshared.com
draenor.asoshared.com
drrockso.seoboxes.com
ea3to4.asoshared.com
earlycuyler.seoboxes.com
franklin.asoshared.com
giraffe.arvixe.com
groot.asoshared.com
gusfring.seoboxes.com
hammond.asoshared.com
helvetios.asoshared.com
hendrix.asoshared.com
```

During this time, all services will not be available. Please co-operate with us. We will update this post soon after the servers come up.

Thank you!

Scheduled Maintenance - Kernel upgrade

  •   Posted: 8:50 pm EDT 04/02/21

Maintenance Start Time: 11:00 pm EDT 04/06/21

Estimated duration: 30 minutes

Status: Pending

Hi,

We will be taking down below servers to update to a newer kernel. 

```
aardvark.arvixe.com
abigail.seoboxes.com
abyssinian.arvixe.com
adama.asoshared.com
adria.seoboxes.com
aeris.myserverhosts.com
andrea.asoshared.com
apophis.asoshared.com
armadillo.arvixe.com
athena.asoshared.com
ayeaye.arvixe.com
bacon2.asoshared.com
badwolf.seoboxes.com
baltar.asoshared.com
barret.arvixe.com
bart.asoshared.com
binder.mysitehosted.com
bizcloud20.asoshared.com
bizcloud21.asoshared.com
bizcloud22.asoshared.com
bizcloud23.asoshared.com
bizcloud24.asoshared.com
bizcloud25.asoshared.com
bizcloud26.asoshared.com
bizcloud27.asoshared.com
bizcloud28.asoshared.com
bizcloud29.asoshared.com
bizcloud30.asoshared.com
bizcloud600.asoshared.com

```

During this time, all services will not be available. Please co-operate with us. We will update this post soon after the servers come up.

Thank you!

Scheduled Maintenance - Kernel upgrade

  •   Posted: 8:48 pm EDT 04/02/21

Maintenance Start Time: 11:00 pm EDT 04/05/21

Estimated duration: 30 minutes

Status: Pending

Hi,

We will be taking down below servers to update to a newer kernel. 

```
rcentral500.webserversystems.com
rcentral501.webserversystems.com
rcentral502.webserversystems.com
rcentral503.webserversystems.com
rcentral504.webserversystems.com
rcentral505.webserversystems.com
rcentral506.webserversystems.com
rcentral507.webserversystems.com
rcentral508.webserversystems.com
rcentral509.webserversystems.com
rcentral510.webserversystems.com
rcentral511.webserversystems.com
rcentral512.webserversystems.com
rcentral513.webserversystems.com
rcentral514.webserversystems.com
rcentral515.webserversystems.com
rcentral516.webserversystems.com
rcentral517.webserversystems.com
rcentral518.webserversystems.com
rcentral519.webserversystems.com
rcentral520.webserversystems.com
rcentral521.webserversystems.com
rcentral522.webserversystems.com
rcentral523.webserversystems.com
rcentral524.webserversystems.com
rcentral525.webserversystems.com
rcentral526.webserversystems.com
rcentral527.webserversystems.com
```

During this time, all services will not be available. Please co-operate with us. We will update this post soon after the servers come up.

Thank you!

Scheduled Maintenance - Kernel upgrade

  •   Posted: 8:46 pm EDT 04/02/21

Maintenance Start Time: 11:00 pm EDT 04/04/21

Estimated duration: 30 minutes

Status: Pending

Hi,

We will be taking down below servers to update to a newer kernel.


crcentral101.webserversystems.com crcentral102.webserversystems.com crcentral103.webserversystems.com crcentral104.webserversystems.com crcentral105.webserversystems.com crcentral106.webserversystems.com cscentral100.accountservergroup.com cscentral101.accountservergroup.com cscentral102.accountservergroup.com cscentral103.accountservergroup.com cscentral104.accountservergroup.com cscentral105.accountservergroup.com cscentral106.accountservergroup.com cscentral107.accountservergroup.com cscentral108.accountservergroup.com cscentral109.accountservergroup.com cscentral110.accountservergroup.com cscentral111.accountservergroup.com


During this time, all services will not be available. Please co-operate with us. We will update this post soon after the servers come up.

Thank you!

Scheduled maintenance :: gauntlet.asoshared.com

  •   Posted: 10:23 am EDT 04/01/21

Maintenance Start Time: 10:00 pm EDT 04/01/21

Estimated duration:

Status: Pending

We will be performing scheduled offline drive swap on the server gauntlet.asoshared.com on April 1st 10:00 PM EDT. The server will be offline during the maintenance

Scheduled maintenance :: gauntlet.asoshared.com

  •   Posted: 10:23 am EDT 04/01/21

Maintenance Start Time: 10:00 pm EDT 04/01/21

Estimated duration:

Status: Pending

We will be performing scheduled offline drive swap on the server gauntlet.asoshared.com on April 1st 10:00 PM EDT. The server will be offline during the maintenance

Scheduled maintenance :: gauntlet.asoshared.com

  •   Posted: 10:23 am EDT 04/01/21

Maintenance Start Time: 10:00 pm EDT 04/01/21

Estimated duration:

Status: Pending

We will be performing scheduled offline drive swap on the server gauntlet.asoshared.com on April 1st 10:00 PM EDT. The server will be offline during the maintenance

Scheduled maintenance :: rickgrimes.asoshared.com

  •   Posted: 5:13 am EDT 03/30/21

  •   Updated: 9:59 pm EDT 03/31/21

Maintenance Start Time: 10:00 pm EDT 03/31/21

Estimated duration: 1 hour

Status: In Progress

We will be performing scheduled offline drive swap on the server rickgrimes.asoshared.com on March 31 10:00 PM EDT. The server will be offline during the maintenance

Billing Maintenance

  •   Posted: 10:13 pm EDT 10/27/20

  •   Updated: 5:44 am EDT 10/28/20

Maintenance Start Time: 10:00 pm EDT 10/27/20

Estimated duration: 4 hours

Status: Resolved

We are currently updating our system to improve your billing experience! If you have any time sensitive questions or concerns, please reach out to our Live Support team. Otherwise, please return after the maintenance window to access and manage your account.

We apologize for any inconvenience and sincerely appreciate your patience during this maintenance!

Emergency maintenance on krieger.asoshared

  •   Posted: 8:03 pm EDT 03/11/20

Maintenance Start Time: 8:00 pm EDT 03/11/20

Estimated duration: 4 hours

Status: In Progress

We are doing an emergency maintenance activity on krieger.asoshared. The service will be unavailable during the maintenance. We apologies for this inconvenience.

rory

  •   Posted: 6:30 am EST 02/23/20

  •   Updated: 11:43 pm EST 02/26/20

Maintenance Start Time: 8:00 am EST 02/23/20

Estimated duration: 1 hour

Status: Resolved

Hello,

We will be performing an emergency scheduled maintenance @ 23/02/2020. All services will be down during the period. We will update here as soon as it's completed.

Sorry for the inconvenience and appreciate your patience.

FSCK : rory.asoshared.com

  •   Posted: 3:03 pm EST 02/20/20

  •   Updated: 11:41 pm EST 02/26/20

Maintenance Start Time: 2:00 am EST 02/22/20

Estimated duration: 5 hours

Status: Canceled

Hello,

We are running FSCK on this server at 02:00 AM EST 22/02/2020. All services will be down during the period. We will update here as soon as it's completed.

Sorry for the inconvenience caused to you.

Disruption of service on :: sara.asoshared.com

  •   Posted: 7:57 am EST 02/10/20

  •   Updated: 5:19 am EST 02/12/20

Issue Start Time: 7:00 am EST 02/10/20

Estimated duration: 3 hours

Status: Resolved

We are currently facing issues with the server which are making the services in the server slow. We have identified and replaced a drive which was found to have issues. Drive re-build is ongoing.

Services affected include HTTP and Webmail access, MySQL, POP/IMAP, SQL and FTP.

We apologize for this inconvenience and we will continue providing updates as soon as possible

Disruption of service on : oneill.asoshared.com

  •   Posted: 5:36 pm EST 01/23/20

Issue Start Time: 5:35 pm EST 01/23/20

Estimated duration: 2 hours

Status: In Progress

We are currently facing issues with the server which are making most of the services on this server inaccessible completely. We are actively investigating the issue, and may be forced to reboot the server in order to be able to properly administrate it.

Services affected include HTTP and Webmail access, MySQL, POP/IMAP, SQL and FTP.

During this outage, access to your websites, email, files, databases, will not be possible. We apologize for this inconvenience and we will continue providing updates as soon as possible

Emergency maintenance - asia11.myserverhosts.com

  •   Posted: 3:20 am EST 12/30/19

Maintenance Start Time: 3:19 am EST 12/30/19

Estimated duration: 1 hour

Status: In Progress

Hello,

We are scheduling emergency maintenance activity on asia11.myserverhosts.com initiated at Monday December 30 at 03.17 EST. The service will be unavailable during the maintenance. We apologize for this inconvenience.

Scheduled maintenance : det1.hvm5.asmallorange.com

  •   Posted: 8:36 pm EST 12/18/19

Maintenance Start Time: 11:00 pm EST 12/19/19

Estimated duration: 1 hour

Status: Pending

Hello All,

We are performing a maintenance activity on det1.hvm5.asmallorange.com 19/Dec/19 11:00 PM EDT. It will be completed within 60 minutes. The VMs come under this node will not be available during this time.

Our apologies for this inconvenience

FSCK : rory.asoshared.com

  •   Posted: 2:20 pm EST 12/17/19

  •   Updated: 7:54 pm EST 12/18/19

Maintenance Start Time: 2:00 am EST 12/18/19

Estimated duration: 2 hours

Status: Resolved

Hello,

We are running FSCK on this server at 02:00 AM EST tomorrow(18/12/2019) . All services will be down during the period. We will update here as soon as it's completed.

Sorry for the inconvenience caused to you.

Rebbot : gauntlet.asoshared.com

  •   Posted: 3:22 am EST 12/05/19

  •   Updated: 3:46 am EST 12/06/19

Maintenance Start Time: 7:00 pm EST 12/05/19

Estimated duration: 1 hour

Status: Resolved

Hello,

We will be rebooting server gauntlet.asoshared.com on Dec 5, 2019 at 07:00 PM EDT. During this time none of the services from the server will be available.

Sorry for the inconvenience caused to you. We will update the status here once it's get completed.

Thanks,

FSCK : helvetios.asoshared.com

  •   Posted: 5:33 am EST 11/17/19

  •   Updated: 3:48 am EST 11/27/19

Maintenance Start Time: 2:00 am EST 11/18/19

Estimated duration: 2 hours

Status: Resolved

Hello,

We are running FSCK on this server at 02:00 AM EST tomorrow(18/11/2019) . All services will down during the period. We will update here as soon as it's completed.

Sorry for the inconvenience caused to you.

Emergency Maintenance: gauntlet.asoshared.com

  •   Posted: 11:03 pm EST 11/12/19

  •   Updated: 12:32 am EST 11/13/19

Maintenance Start Time: 12:00 am EST 11/12/19

Estimated duration: 1 hour

Status: Resolved

Hello All,

We are running emergency maintenance on gauntlet.asoshared.com at this moment. All services are down currently. We will update here as soon as it's completed.

Sorry for the inconvenience caused to you

Emergency Maintenance: dal1.hvm19

  •   Posted: 5:27 am EDT 11/01/19

  •   Updated: 5:32 am EDT 11/01/19

Maintenance Start Time: 5:20 am EDT 11/01/19

Estimated duration:

Status: In Progress

Hello,

We are running emergency maintenance on dal1.hvm19 at this moment. The following virtual servers will be affected during this maintenance. As of now no ETA can be provided.

meapatris.creativexit.net
vps.rockandice.net
server.qtownhost.com
mainsolution.qatar-hotels.net
teancum.adventureuplink.com
Adclix1.adclixmedia.com
vps.abudhabiofw.com
server.jalacy.com
server1.boucherie-beau-bien.ca

Sorry for the inconvenience caused to you.

Emergency Maintenance on izze.asoshared.com

  •   Posted: 5:24 am EDT 10/16/19

  •   Updated: 11:08 pm EDT 10/16/19

Maintenance Start Time: 6:00 am EDT 10/16/19

Estimated duration: 3 hours

Status: Resolved

Hello All,

We are running emergency maintenance on izze.asoshared.com server at this moment. All services are down currently. We will update here as soon as it's completed.

Sorry for the inconvenience caused to you.

asia6.myserverhosts.com|| Maintanence

  •   Posted: 9:40 pm EDT 08/28/19

  •   Updated: 7:38 am EDT 09/03/19

Maintenance Start Time: 6:30 am EDT 08/29/19

Estimated duration: 4 hours

Status: Resolved

HI.

We will be performing emergency maintenance on asia6.myserverhosts.com. Services may get interrupted during this time.

uswest66.myserverhosts.com | Maintanence

  •   Posted: 9:41 pm EDT 08/23/19

  •   Updated: 9:39 pm EDT 08/28/19

Maintenance Start Time: 2:30 am EDT 08/24/19

Estimated duration: 4 hours

Status: Resolved

HI.

We will be performing emergency maintenance on uswest66.myserverhosts.com Services may get interrupted during this time.

uk15.myserverhosts.com

  •   Posted: 2:00 pm EDT 06/07/19

  •   Updated: 12:35 am EDT 06/10/19

Disruption Start Time: 1:58 pm EDT 06/07/19

Estimated duration: 6 hours

Status: Resolved

We are currently experiencing a attack targeting to wp-login page on uk15.myserverhosts.com we have put the server under protection. You may experience slowness in the service.

We are keeping this alert open and continue monitoring the server to ensure stability.??Thank you for your patience and cooperation.

Scheduled maintenance :: dal1-cdp29.myhostbackups.io

  •   Posted: 8:23 am EDT 06/06/19

Maintenance Start Time: 8:00 pm EDT 06/07/19

Estimated duration: 1 hour

Status: Pending

Hi,

We will be performing scheduled maintenance in the server dal1-cdp29.myhostbackups.io on June 07th at 19:00 CDT. All services will be offline during the process.

Regards,

Scheduled RAM upgrade on lagertha.asoshared.com

  •   Posted: 7:45 am EDT 06/06/19

Maintenance Start Time: 8:00 pm EDT 06/06/19

Estimated duration: 1 hour

Status: Pending

We will be performing scheduled RAM upgrade on the server lagertha.asoshared.com on June 6 07:00 PM CST. The server will go down for few time during this maintenance. We will update the thread with any further updates.

Scheduled maintenance izze.asoshared.com

  •   Posted: 7:08 am EDT 05/31/19

  •   Updated: 12:34 am EDT 06/03/19

Maintenance Start Time: 11:00 am EDT 06/04/19

Estimated duration: 2 hours

Status: Pending

We will be performing scheduled maintenance on the server izze.asoshared.com on June 4 10:00 AM CST. The server will go down for 2 hours during this maintenance. We will update the thread with any further updates.

Scheduled maintenance on ASO Dallas Cloud SAN 1 & SAN 2

  •   Posted: 2:35 pm EDT 05/13/19

  •   Updated: 11:29 am EDT 05/31/19

Maintenance Start Time: 6:00 pm EDT 05/29/19

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled maintenance on Wednesday, May 29th, at approximately 6pm central time. This maintenance is necessary to ensure the long-term stability and efficiency of the platform. It is estimated that this work will result in about 1 hour of down time as the servers are worked on. This is a low-risk activity, and we do not expect any residual impact.

Scheduled maintenance on ASO Dallas Cloud SAN 3 & SAN 4

  •   Posted: 2:20 pm EDT 05/13/19

  •   Updated: 7:57 pm EDT 05/22/19

Maintenance Start Time: 6:00 pm EDT 05/22/19

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled maintenance on Wednesday, May 22nd, at approximately 6pm central time. This maintenance is necessary to ensure the long-term stability and efficiency of the platform. It is estimated that this work will result in about 1 hour of down time as the servers are worked on. This is a low-risk activity, and we do not expect any residual impact.

Scheduled maintenance on ASO Dallas Cloud SAN 5 & SAN 6

  •   Posted: 2:19 pm EDT 05/13/19

  •   Updated: 8:02 pm EDT 05/21/19

Maintenance Start Time: 6:00 pm EDT 05/21/19

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled maintenance on Tuesday, May 21st, at approximately 6pm central time. This maintenance is necessary to ensure the long-term stability and efficiency of the platform. It is estimated that this work will result in about 1 hour of down time as the servers are worked on. This is a low-risk activity, and we do not expect any residual impact.

Scheduled maintenance on ASO Dallas Cloud SAN 8

  •   Posted: 2:17 pm EDT 05/13/19

  •   Updated: 11:28 am EDT 05/31/19

Maintenance Start Time: 6:00 pm EDT 05/30/19

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled maintenance on Thursday, May 30th, at approximately 6pm central time. This maintenance is necessary to ensure the long-term stability and efficiency of the platform. It is estimated that this work will result in about 1 hour of down time as the servers are worked on. This is a low-risk activity, and we do not expect any residual impact.

Scheduled maintenance on ASO Dallas Cloud SAN 9 & SAN 10

  •   Posted: 12:50 pm EDT 05/13/19

  •   Updated: 7:44 pm EDT 05/17/19

Maintenance Start Time: 6:00 pm EDT 05/17/19

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled maintenance on Friday, May 17th, at approximately 6pm central time. This maintenance is necessary to ensure the long-term stability and efficiency of the platform. It is estimated that this work will result in about 1 hour of down time as the servers are worked on. This is a low-risk activity, and we do not expect any residual impact.

Scheduled maintenance on ASO Dallas Cloud SAN 11 & SAN 12

  •   Posted: 12:47 pm EDT 05/13/19

  •   Updated: 7:22 pm EDT 05/16/19

Maintenance Start Time: 6:00 pm EDT 05/16/19

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled maintenance on Thursday, May 16th, at approximately 6pm central time. This maintenance is necessary to ensure the long-term stability and efficiency of the platform. It is estimated that this work will result in about 1 hour of down time as the servers are worked on. This is a low-risk activity, and we do not expect any residual impact.

Scheduled maintenance on ASO Dallas Cloud SAN 13 & SAN 14

  •   Posted: 11:09 am EDT 05/13/19

  •   Updated: 9:27 am EDT 05/16/19

Maintenance Start Time: 6:00 pm EDT 05/15/19

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled maintenance on Wednesday, May 15th, at approximately 6pm central time. This maintenance is necessary to ensure the long-term stability and efficiency of the platform. It is estimated that this work will result in about 1 hour of down time as the servers are worked on. This is a low-risk activity, and we do not expect any residual impact.

Scheduled maintenance on the ASO Dallas cloud SAN15

  •   Posted: 12:20 pm EDT 05/06/19

  •   Updated: 6:24 pm EDT 05/15/19

Maintenance Start Time: 6:00 pm EDT 05/14/19

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled maintenance on Tuesday, May 14th, at approximately 6pm central time. This maintenance is necessary to ensure the long-term stability and efficiency of the platform. It is estimated that this work will result in about 1 hour of down time as the servers are worked on. This is a low-risk activity, and we do not expect any residual impact.

Network_outage

  •   Posted: 10:14 am EDT 05/01/19

  •   Updated: 10:55 am EDT 05/01/19

Disruption Start Time: 10:11 am EDT 05/01/19

Estimated duration: 1 hour

Status: Resolved

HI,

We have monitored Network outage with very few of servers. We have our network operations team look into this already with the Data Centre team. We apologize for any inconvenience and sincerely appreciate your patience

Scheduled RAM Swap : izze.asoshared.com

  •   Posted: 1:33 am EDT 05/01/19

  •   Updated: 6:37 pm EDT 05/07/19

Maintenance Start Time: 7:00 pm EDT 05/02/19

Estimated duration: 1 hour

Status: Canceled

Greetings,

We will be taking the izze.asoshared.com offline for a RAM swap on May 2 , 19:00 EDT

During this time, all services will not be available. We will update the status here once it's completed.

Thank you!

Scheduled Fan Swap : izze.asoshared.com

  •   Posted: 2:04 pm EDT 04/25/19

  •   Updated: 9:38 pm EDT 04/25/19

Maintenance Start Time: 8:00 pm EDT 04/25/19

Estimated duration: 1 hour

Status: Resolved

Greetings,

We will be taking the izze.asoshared.com offline for a Fan swap on April 25 , 20:00 EDT

Scheduled maintenance on the ASO Detroit Cloud det1.hn2

  •   Posted: 5:06 pm EDT 04/16/19

Maintenance Start Time: 8:00 pm EDT 04/19/19

Estimated duration: 1 hour

Status: Pending

We will be taking the det1.hn2.asmallorange.com offline for an Offline drive swap on April 19 , 19:00 CDT

Scheduled maintenance on the ASO Dallas cloud SAN's (san8, san14, san15)

  •   Posted: 3:43 pm EDT 04/16/19

  •   Updated: 12:21 pm EDT 05/06/19

Maintenance Start Time: 7:00 pm EDT 04/26/19

Estimated duration: 1 hour

Status: Resolved

We will be performing scheduled maintenance on Friday, April 26th, at approximately 7pm central time. This maintenance is necessary to ensure the long-term stability and efficiency of the platform. It is estimated that this work will result in about 1 hour of down time as the servers are worked on. This is a low-risk activity, and we do not expect any residual impact.

soluscn55xen-wa-amst.accountservergroup.com Scheduled Hardware maintenance

  •   Posted: 8:26 am EDT 04/14/19

Maintenance Start Time: 1:00 am EDT 04/17/19

Estimated duration: 2 hours

Status: Pending

Hello everyone,

We will be bringing down soluscn55xen on Wednesday 17th @02:00 AM EDT for a drive swap(01.00 AM CST 17th April 2019 ).

Following guest VM will be down during maintenance period

mra-nl.accountservergroup.com s1-amsterdam.accountservergroup.com r1-amsterdam.webserversystems.com dentalspaces.accountservergroup.com xboxlivesklep.accountservergroup.com

This will not take long, but could be performed at any time during the maintenance window given.

soluscn133xen-sb-miami.accountservergroup.com :: Scheduled Hardware maintenance

  •   Posted: 8:40 am EDT 04/13/19

  •   Updated: 9:04 am EDT 04/13/19

Maintenance Start Time: 3:30 am EDT 04/14/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down soluscn133xen on Sunday 14th @03:30AM EDT for a drive swap(02.30 AM CST 14th April 2019 ).

Following guest VM will be down during maintenance period

ahome.webserversystems.com miamiaeropuerto.accountservergroup.com superlinkca.accountservergroup.com browndots.accountservergroup.com elearning.accountservergroup.com r2-miami.webserversystems.com r2-miami.webserversystems.com NorthFloridaNorthStar.accountservergroup.com ptycloud.accountservergroup.com

This will not take long, but could be performed at any time during the maintenance window given.

Scheduled maintenance: det1.hn2

  •   Posted: 2:26 am EDT 04/11/19

Maintenance Start Time: 8:00 pm EDT 04/12/19

Estimated duration: 1 hour

Status: Pending

Greetings,

We will be taking the det1.hn2.asmallorange.com offline for an Offline drive swap on April 12 , 19:00 CDT

Emergency maintenance : apophis.asoshared.com

  •   Posted: 6:01 pm EDT 03/28/19

  •   Updated: 4:33 pm EDT 03/29/19

Maintenance Start Time: 6:00 pm EDT 03/28/19

Estimated duration: 2 hours

Status: Resolved

Hello,

We are performing an emergency maintenance on apophis.asoshared.com. The services will be unavailable during the maintenance, as the server will go down for some time until the completion.

We apologies for any inconvenience.

Emergency Maintenance dal1.hvm207.asmallorange.com

  •   Posted: 12:18 pm EDT 03/27/19

Maintenance Start Time: 12:17 pm EDT 03/27/19

Estimated duration: 6 hours

Status: In Progress

Greetings,

We are performing an emergency maintenance on dal1.hvm207.asmallorange.com server.. VMs under this node are down atm.

We will inform here once all the VMs back online. So, Please follow this post for any further updates.

Thanks for your understanding.

Scheduled Maintenance :: uscentral47.myserverhosts.com :: 19:00CDT March 27

  •   Posted: 2:44 am EDT 03/26/19

Maintenance Start Time: 7:00 pm EDT 03/27/19

Estimated duration: 2 hours

Status: Pending

Greetings,

The server uscentral47.myserverhosts.com will be down for Offline drive swap on 2019-03-27 at 20:00 EDT (19:00 CST). The expected down time is 30 minutes to 1 hour.

Thanks for your understanding.

Scheduled Maintenance :: det1.hvm13.asmallorange.com :: 19:00 CDT March 27

  •   Posted: 2:38 am EDT 03/26/19

Maintenance Start Time: 8:00 pm EDT 03/27/19

Estimated duration: 2 hours

Status: Pending

Greetings,

The server det1.hvm13.asmallorange.com will be down for Offline drive swap on 2019-03-27 at 20:00 EDT (19:00 CDT). The expected down time is 30 minutes to 1 hour.

Thanks for your understanding.

dal1.hvm207.asmallorange.com

  •   Posted: 10:32 am EDT 03/24/19

  •   Updated: 12:15 pm EDT 03/24/19

Maintenance Start Time: 10:31 am EDT 03/24/19

Estimated duration: 4 hours

Status: Resolved

Greetings,

We are performing an emergency maintenance on dal1.hvm207.asmallorange.com server.. VMs under this node are down atm.

We will inform here once all the VMs back online. So, Please follow this post for any further updates.

Thanks for your understanding.

Scheduled maintenance : izze.asoshared.com

  •   Posted: 6:57 am EDT 03/15/19

  •   Updated: 7:41 pm EDT 04/02/19

Maintenance Start Time: 8:00 pm EDT 03/15/19

Estimated duration: 1 hour

Status: Resolved

Greetings,

The server izze.asoshared.com will be down for Offline drive swap on 2019-03-15 20:00 EDT(19:00 CST). The expected down time is 30 minutes to 1 hour.

Thanks for your understanding.

Billing Maintenance

  •   Posted: 9:23 am EST 03/05/19

  •   Updated: 5:56 pm EST 03/05/19

Maintenance Start Time: 4:00 pm EST 03/05/19

Estimated duration: 2 hours

Status: Resolved

We will be conducting routine maintenance of our billing system. During this maintenance window, the billing area may be unavailable. If you have any questions or concerns, do not hesitate to reach out to our Live Support team.

Thank you for your patience while we improve your billing experience!

Scheduled Maintenance on soluscn75xen-sb-lax.accountservergroup.com

  •   Posted: 2:55 am EST 02/28/19

Maintenance Start Time: 2:00 am EST 03/01/19

Estimated duration: 4 hours

Status: Pending

Hello everyone,

We will be bringing down soluscn75xen-sb-lax.accountservergroup.com on March 1st @01 AM CST (02 AM EST) for controller swap. The services will be unavailable during the maintenance, as the server will go down for some time until the completion. We apologies for any inconvenience.

Guests machines under it :

jsaintranet.webserversystems.com theexcomedy.accountservergroup.com devsock.accountservergroup.com lakers.webserversystems.com

rickgrimes.asoshared.com :: IP blackholed.

  •   Posted: 6:59 am EST 02/24/19

  •   Updated: 7:25 am EST 02/24/19

Issue Start Time: 6:57 am EST 02/24/19

Estimated duration:

Status: Resolved

hello,

We are currently in contact with upstream datacenter, to resolve this issue. Any new updates will be updated here.

thank you for your patience.

rickgrimes.asoshared.com :: IP blackholed.

  •   Posted: 6:59 am EST 02/24/19

Issue Start Time: 6:57 am EST 02/24/19

Estimated duration:

Status: Pending

hello,

We are currently in contact with upstream datacenter, to resolve this issue. Any new updates will be updated here.

thank you for your patience.

Scheduled maintenance: starbuck

  •   Posted: 4:14 pm EST 02/12/19

Maintenance Start Time: 8:00 pm EST 02/13/19

Estimated duration: 1 hour

Status: Pending

Greetings,

In order to ensure continued stability, we must take starbuck offline for scheduled hardware maintenance. All services (web, email, MySQL) will be offline while this work is in progress.

Scheduled Maintenance on soluscn332xen-sb-lax.accountservergroup.com

  •   Posted: 7:54 am EST 02/12/19

Maintenance Start Time: 6:00 am EST 02/13/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down soluscn332xen-sb-lax.accountservergroup.com on Feb 13th @05:00 AM CST (06:00 AM EST) for Drive Swap. The services will be unavailable during the maintenance, as the server will go down for few minutes.

We apologies for any inconvenience.

Maintenance: starbuck

  •   Posted: 6:49 pm EST 02/06/19

Maintenance Start Time: 8:00 pm EST 02/11/19

Estimated duration: 1 hour

Status: Pending

Greetings,

In order to ensure continued stability, we must take starbuck offline for scheduled hardware maintenance. All services (web, email, MySQL) will be offline while this work is in progress.

Maintenance on dal1.hn6

  •   Posted: 2:29 am EST 02/05/19

  •   Updated: 7:03 pm EST 02/06/19

Maintenance Start Time: 8:00 pm EST 02/12/19

Estimated duration: 1 hour

Status: Pending

Greetings.

In order to ensure continued performance, we must take dal1.hn6 temporarily offline for a drive swap. All guests will be down while this is in progress.

uscentral41.myserverhosts.com :: Hardware Maintenance

  •   Posted: 1:34 am EST 02/05/19

Maintenance Start Time: 7:30 pm EST 02/06/19

Estimated duration: 1 hour

Status: Pending

Hello everyone,

We will be bringing down uscentral41.myserverhosts.com on Feb 5th @06:30 PM CST (07:30 PM EST) for RAM Upgrade. The services will be unavailable during the maintenance, as the server will go down for few minutes.

We apologies for any inconvenience.

Maintenance on dal1.hn3

  •   Posted: 4:49 pm EST 02/02/19

  •   Updated: 7:03 pm EST 02/06/19

Maintenance Start Time: 8:00 pm EST 02/12/19

Estimated duration: 1 hour

Status: Pending

Greetings.

In order to ensure continued performance, we must take dal1.hn3 temporarily offline for a drive swap. All guests will be down while this is in progress.

Mail-Gateway routing issues - Shared

  •   Posted: 2:44 pm EST 01/22/19

  •   Updated: 4:07 pm EST 01/22/19

Issue Start Time: 2:43 pm EST 01/22/19

Estimated duration:

Status: Resolved

We have identified relay and routing issues in the mail gateways and are actively engaged to resolve the situation.

We appreciate your patience and will be updating this as soon as more information is available

Ticket Helpdesk Scheduled Maintenance

  •   Posted: 8:10 pm EST 01/21/19

  •   Updated: 9:10 pm EST 01/21/19

Maintenance Start Time: 8:00 pm EST 01/21/19

Estimated duration: 2 hours

Status: Resolved

We are conducting maintenance on our ticket helpdesk to improve your support experience. This maintenance may cause a temporary delay in ticket replies. We sincerely appreciate your patience during this time!

If you have any questions or concerns, our Live Chat support team is happy to assist you.

Update: Maintenance has been completed. Thanks for your patience!

Emergency Maintenance uk20.myserverhosts.com

  •   Posted: 6:08 am EST 01/11/19

  •   Updated: 6:59 am EST 01/11/19

Maintenance Start Time: 6:08 am EST 01/11/19

Estimated duration: 4 hours

Status: Resolved

Hello,

We are performing emergency maintenance on uk20.myserverhosts.com The service will be unavailable during the maintenance .

We apologize for any inconvenience. Thank you for your patience!

Scheduled Hardware Maintenance : useast32.myserverhosts.com

  •   Posted: 7:38 am EST 01/08/19

  •   Updated: 6:26 am EST 01/11/19

Maintenance Start Time: 6:30 pm EST 01/11/19

Estimated duration: 1 hour

Status: Pending

Hi,

We are performing scheduled offline drive swap on uscentral32.myserverhosts.com on 11th Jan 2019 at 06:30PM EDT (05:30 PM CDT). The services will be unavailable during the maintenance, as the server will go down for few minutes.

We apologies for any inconvenience.

Scheduled reboot: petyrbaelish.asoshared.com

  •   Posted: 5:06 am EST 01/04/19

  •   Updated: 9:21 am EST 01/05/19

Maintenance Start Time: 4:00 am EST 01/05/19

Estimated duration: 30 minutes

Status: Resolved

Hi,

We are going to reboot the server tomorrow by 4:00 AM EDT, the server will go down around 30 minutes, during this period none of the services will work.

Sorry for inconvenience caused to you.

packet loss from few locatios

  •   Posted: 10:26 pm EST 12/19/18

  •   Updated: 11:40 pm EST 12/19/18

Disruption Start Time: 10:25 pm EST 12/19/18

Estimated duration: 2 hours

Status: Resolved

Hi,

We are getting packet-loss on some servers from few locations ..

Network team is already working on this. This issue will be sorted soon.

Sorry for the inconvenience caused to you. We will keep update the status here.

Thank you.

Scheduled maintenance on uswest66.myserverhosts.com

  •   Posted: 5:30 am EST 12/14/18

Maintenance Start Time: 4:00 am EST 12/15/18

Estimated duration: 1 hour

Status: Pending

The server will be down for a scheduled maintenance on 2018-12-15 at 04:00 EST.

Thanks for your understanding.

dal1-cdp7.myhostbackups.io Scheduled hardware maintenance

  •   Posted: 12:15 am EST 11/30/18

  •   Updated: 1:24 am EST 12/04/18

Maintenance Start Time: 7:30 pm EST 12/06/18

Estimated duration: 1 hour

Status: Pending

Greetings,

We will be performing scheduled maintenance on dal1-cdp7.myhostbackups.io at 7:30 PM pm EST (06:30 PM CDT) on 6th Dec 2018. All services will be offline during this time.

oneill.asoshared.com

  •   Posted: 4:28 pm EST 11/08/18

  •   Updated: 5:13 pm EST 11/08/18

Maintenance Start Time: 4:28 pm EST 11/08/18

Estimated duration: 4 hours

Status: Resolved

Greetings,

We are performing an emergency maintenance on this server, during which the services will be down , sorry for any trouble. We will inform here once back online. So, Please follow this post for any further updates.

Thanks for your understanding.

Scheduled Ram Swap :: lanakane

  •   Posted: 6:37 pm EDT 10/31/18

Maintenance Start Time: 11:30 pm EDT 11/02/18

Estimated duration: 1 hour

Status: Pending

Hello,

We will be taking the lanakane server offline for a scheduled ram swap. During the maintenance the server as well as sites and services will be offline.

dal1.hvm258.asmallorange.com

  •   Posted: 3:11 pm EDT 10/29/18

  •   Updated: 3:26 pm EDT 10/29/18

Maintenance Start Time: 3:10 pm EDT 10/29/18

Estimated duration: 30 minutes

Status: Resolved

Greetings,

We are performing an emergency maintenance on this server.. VMs under this node are down atm.

We will inform here once all the VMs back online. So, Please follow this post for any further updates.

Thanks for your understanding.

Scheduled Maintenance :: lanakane.asoshared.com

  •   Posted: 9:00 am EDT 10/26/18

Maintenance Start Time: 12:30 am EDT 10/30/18

Estimated duration: 45 minutes

Status: Pending

Hello everyone,

We will be performing a scheduled RAM swap at 10:30PM CST on lanakane.asoshared.com.

There is no ETA for this procedure, but we will update this status post with more information as it becomes available.

Thank you for your patience.

Scheduled maintenance : det1.hvm7.asmallorange.com

  •   Posted: 3:38 am EDT 10/24/18

  •   Updated: 6:22 am EDT 10/24/18

Issue Start Time: 3:33 am EDT 10/24/18

Estimated duration:

Status: Resolved

Greetings,

We had a hardware maintenance on this server. We have been facing issue with the server since the maintenance is done. we are actively working on it. VMs under this node are down atm.

We will inform here once all the VMs back online. So, Please follow this post for any further updates.

Thanks for your understanding.

uswest59 : Scheduled Firmware upgrade

  •   Posted: 8:10 pm EDT 10/20/18

Maintenance Start Time: 4:00 am EDT 10/23/18

Estimated duration:

Status: Pending

We will need to take uswest59 offline to upgrade the firmware at the scheduled time. All sites and services will be offline while this is in progress.