ASO DNS interruption

  •   Posted: 5:38 am EDT 05/31/16

  •   Updated: 12:12 pm EDT 05/31/16

Issue Start Time: 5:00 am EDT 05/31/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 05:00 EDT, a network issue was identified with DNS. As such, some of the sites on the server may appear inaccessible for clients using Google DNS resolvers. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE: As of 9:40 EDT, our network administrators are still working on it. We will update this alert post as more information becomes available. You can try switching from Google DNS to your ISP's DNS resolvers in the meanwhile as a temporary fix. We appreciate your patience immensely.

UPDATE: As of 10:40 EDT, the issue has been fixed and all domains should be able to resolve through Google DNS. Please let us know if you notice any more problems with your domains.