Emergency Disk Swap - Cloud VPS

  •   Posted: 7:10 pm EDT 10/06/16

  •   Updated: 10:29 am EDT 10/12/16

Disruption Start Time: 7:10 pm EDT 10/06/16

Estimated duration: 4 hours

Status: Resolved

We have identified an issue caused by a sudden disk error that is affecting the preformance of some Cloud VPS server. We are currently preforming a disk swap to to resolve this issue. The safety and consistency of your data is one of our highest priorities, and this has been determined to be the quickest and safest way to proceed. Our team will be actively managing the process throughout.

We sincerely apologize for the inconvenience, and will services returned to normal operation as soon as safely possible. Thank you for your patience and cooperation.

Update: This issue has been resolved. Please contact the support department if you are still facing any issues.