Customer Area Access Issue
- Posted: 6:03 am EDT 04/01/16
- Updated: 1:18 am EDT 04/02/16
Issue Start Time: 5:59 am EDT 04/01/16
Estimated duration: 6 hours
We are getting in touch to provide you with a Hosting Status update. As of 06:00 EDT, a network issue was identified within our network affecting the ability to login to cPanel accounts from within our Customer Area. Our System Administration team is actively working on this now and we will update this post as more information becomes available. In the meantime cPanel logins can be executed by logging into the server/account directly as opposed to through the Customer Area.
We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!
UPDATE 01:17 EDT: This is now resolved.