Trevor Emergency Maintenance

  •   Posted: 1:09 am EDT 08/04/15

Disruption Start Time: 1:08 am EDT 08/04/15

Estimated duration: 4 hours

Status: In Progress

We’re getting in touch to provide you with a Hosting Status update. At approximately 12:38 EST our Trevor server went down for emergency maintenance. This is taking place in our Dallas facility. This issue affects only the accounts on Trevor and no others.

Our System Administrators are working on the machine actively. As of 01:10 EST, the status of these issues is ongoing. We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customer’s web presence. If you have any further questions please let us know and we’ll do our best to answer them.

Maintenance - bizcloud16.asoshared.com - August 3rd

  •   Posted: 5:10 pm EDT 08/03/15

  •   Updated: 5:13 pm EDT 08/03/15

Maintenance Start Time: 11:00 pm EDT 08/03/15

Estimated duration: 30 minutes

Status: Pending

We’re getting in touch with you to let you know that we'll be
conducting emergency maintenance on the server 
bizcloud16.asoshared.com.

The maintenance will be completed today, Monday, August 3rd,
at 11PM EDT, and will last approximately 30 minutes.

The server will be halted, so that we may run the data storage
maintenance, and will be unavailable for this short time period.
The whole process will be monitored by our System 
Administration team. They will bring the server back online as 
soon as the maintenance is completed.

More updates will be posted here.

cl4p-tp Network Interruption

  •   Posted: 1:50 pm EDT 07/30/15

  •   Updated: 2:53 pm EDT 07/30/15

Disruption Start Time: 12:24 pm EDT 07/30/15

Estimated duration: 2 hours

Status: Resolved

We are getting in touch with you to let you know that at approximately 12:24 EDT, the server cl4p-tp begun experiencing trouble with the IP address 143.95.40.2 rendering websites hosted on this IP address not accessible. We are working on correcting this issue and will provide status updates here as they become available.

We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customers web presence. If you have any further questions please let us know and we'll do our best to answer them!

UPDATE: The affected accounts have been spread to other IPs. Thank you for your patience.

bizcloud19.asoshared.com and bizcloud20.asoshared.com maintenance - Thursday - July 30th

  •   Posted: 7:02 am EDT 07/29/15

  •   Updated: 3:40 am EDT 07/31/15

Maintenance Start Time: 10:00 pm EDT 07/30/15

Estimated duration: 1 hour

Status: Resolved

We are getting in touch with you to let you know about some planned
server maintenance that take place on Thursday, July 30th. We will
be moving HVM115 and HVM129 Cloud VPS hypervisor to a new, more customized, cage that will provide us with better network and power
management options. This will affect two bizcloud shared servers:

bizcloud19.asoshared.com
bizcloud20.asoshared.com

The maintenance will be completed between 10 PM and 2 AM EDT.

During the move, we will stop all the cloud instances, unrack VPS
hypervisor from the current location, rack in the new cage and start
servers back up again. The whole process should take 60 minutes per
server, and servers will be inaccessible during the maintenance.

Please let us know if you notice any problems with your server outside
of the maintenance window.

UPDATE: As of 03:10 EDT this is complete.

bizcloud13.asoshared.com maintenance - Wednesday - July 29th

  •   Posted: 6:47 am EDT 07/29/15

  •   Updated: 2:02 am EDT 07/30/15

Maintenance Start Time: 10:00 pm EDT 07/29/15

Estimated duration: 1 hour

Status: Postponed

We are getting in touch with you to let you know about some planned
server maintenance that take place on Wednesday, July 29th. We will
be moving HVM111 Cloud VPS hypervisor to a new, more customized,
cage that will provide us with better network and power management
options. This will affect one bizcloud shared server:

bizcloud13.asoshared.com

The maintenance will be completed between 10 PM and 2 AM EDT.

During the move, we will stop all the cloud instances, unrack VPS
hypervisor from the current location, rack in the new cage and start
servers back up again. The whole process should take 60 minutes per server
and servers will be inaccessible during the maintenance.

Please let us know if you notice any problems with your server outside
of the maintenance window.

Update 02:02 EDT: This has been postponed.