SAN14 Issue

  •   Posted: 12:15 am EST 02/05/16

  •   Updated: 7:28 am EST 02/05/16

Issue Start Time: 12:00 am EST 02/05/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 00:00 EST an issue was identified with SAN14 storage. Some VPSes hosted on this storage unit may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE 07:27 EST: This is now resolved.

SAN3 Service Interruption

  •   Posted: 12:55 am EST 02/04/16

  •   Updated: 3:59 am EST 02/04/16

Disruption Start Time: 12:50 am EST 02/04/16

Estimated duration:

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 00:50 EST an issue was identified with SAN3 storage. VPSes hosted on this storage unit may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE 03:08 EST: This is still being worked on by our System Administration team with majority of the machines back up. We appreciate your patience while remaining virtual machines are brought back up.

UPDATE 03:57 EST: This is now resolved with the virtual machines affected brought back up.

Dal1 Cloud Service Interruption

  •   Posted: 10:17 pm EST 02/03/16

  •   Updated: 10:48 pm EST 02/03/16

Maintenance Start Time: 10:15 pm EST 02/03/16

Estimated duration: 30 minutes

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 22:15 EST an issue was identified with VPS Servers hosted in our Dallas cloud. VPSes hosted on this unit may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE: As of 22:45 EST, this issue has been resolved. Should you continue to experience any issues, please reach out to our live support for assistance.

DET1-HVM18 Service Interruption

  •   Posted: 6:22 pm EST 02/03/16

  •   Updated: 8:26 pm EST 02/03/16

Disruption Start Time: 6:20 pm EST 02/03/16

Estimated duration: 2 hours

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 18:20 EST an issue was identified with HVM18 unit in our Detroit facility. VPSes hosted on this unit may appear inaccessible. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE: As of 20:20 EST, most VPSs on the HVM unit are back online. Our team is working on the remaining fewl. Thank you for your patience while we get the remaining VPSs back online.

UPDATE: As of 20:25 EST, this issue has been resolved. Should you continue to experience any issues, please reach out to our live support for assistance.

Izze Service Interruption

  •   Posted: 3:53 pm EST 02/03/16

  •   Updated: 5:18 pm EST 02/03/16

Issue Start Time: 1:50 pm EST 02/03/16

Estimated duration: 2 hours

Status: Resolved

We are getting in touch to provide a hosting service update. At approximately 13:50 EST, issues have been discovered with the server izze which are making some services unavailable. We are addressing these problems and will provide more information as it comes.

We sincerely apologize for the inconvenience. We understand service reliability is of the utmost importance and we are working diligently. If you have further questions, please let us know and we will do our best to answer them.

UPDATE: As of 16:05 EST, this issue has been resolved. Should you experience additional issues, please contact our Technical Support.