Emergency maintenance Sansa.aso

  •   Posted: 9:00 pm EDT 09/04/15

  •   Updated: 11:45 pm EDT 09/04/15

Disruption Start Time: 8:15 pm EDT 09/04/15

Estimated duration: 3 hours

Status: In Progress

We are getting in touch with you to let you know that at approximately 08:15 PM EDT we have discovered service issues on Sansa.aso. We are working to resolve this issue as soon as possible.

We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customers web presence. If you have any further questions please let us know and we'll do our best to answer them!

UPDATE: As of 11:45 Pm EDT We are still working to resolve this issue and return Sansa to normal service.

nathan service interruption

  •   Posted: 10:06 pm EDT 09/03/15

  •   Updated: 10:28 pm EDT 09/03/15

Disruption Start Time: 10:15 pm EDT 09/03/15

Estimated duration: 1 hour

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. At approximately 22:15:10 EDT, our server nathan will be down for an emergency RAM swap. During this time the server will be unavailable.

We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customers web presence. If you have any further questions please let us know and we'll do our best to answer them!

As of 22:28 EDT this maintenance is concluded.

Emergency maintenance Cloud VPS HVM110

  •   Posted: 12:38 am EDT 09/03/15

  •   Updated: 12:57 am EDT 09/03/15

Issue Start Time: 12:01 am EDT 09/03/15

Estimated duration: 2 hours

Status: Resolved

We are getting in touch with you to let you know that at approximately 12:01 AM EDT the Cloud VPS HVM110 is having issues. Our admins are working to restore service the servers on this Hypervisors as quickly as possible.

As of 12:55 AM EDT this is resolved. If you are having any troubles please contact our support.

helvetios.asoshared.com Network Disruption

  •   Posted: 7:58 pm EDT 08/28/15

  •   Updated: 8:04 pm EDT 08/28/15

Disruption Start Time: 7:20 pm EDT 08/28/15

Estimated duration: 2 hours

Status: Resolved

We are getting in touch with you to let you know that at approximately 10:00 EDT, the server helvetios began experiencing networking trouble. This will cause performance issues for sites hosted on this server. We are working on correcting this issue and will provide status updates here as they become available.

We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customers web presence. If you have any further questions please let us know and we'll do our best to answer them!

Starlord network interruption

  •   Posted: 12:15 pm EDT 08/22/15

  •   Updated: 12:19 pm EDT 08/31/15

Disruption Start Time: 12:00 pm EDT 08/22/15

Estimated duration: 2 hours

Status: Resolved

We are getting in touch with you to let you know that at approximately 12:00 EDT, the server starlord begun experiencing trouble with the IP address 143.95.43.43 rendering websites hosted on this IP address not accessible. We are working on correcting this issue and will provide status updates here as they become available.

We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customers web presence. If you have any further questions please let us know and we'll do our best to answer them!

We have swapped the IP addresses for accounts previously hosted on this IP address to minimize downtime. If you are using our DNS services no changes are required on your part. If you however utilize third party services please let us know so that we can provide you with the IP address. It will also be visible in the cPanel sidebar for accounts.

As of 8/29/2015 This has now been resolved, if you have any difficulties with your domains please do not hesitate in getting in touch with us by live chat or by ticket. Thanks.