SAN3 Service Interruption

  •   Posted: 1:32 am EDT 05/05/16

  •   Updated: 6:46 am EDT 05/05/16

Maintenance Start Time: 1:30 am EDT 05/05/16

Estimated duration:

Status: Resolved

We are getting in touch to provide a hosting service update. As of 01:30 EDT, an issue was identified which is effecting VPS on SAN3 unit of our Dallas Cloud. We are addressing this issue and will provide more information as progress is made.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE: As of 03:00 EST, this is resolved. Should you continue to encounter any issues, please reach out to our live support for assistance. Thank you.

Network Interruption

  •   Posted: 1:44 am EDT 05/03/16

  •   Updated: 2:20 am EDT 05/03/16

Disruption Start Time: 1:40 am EDT 05/03/16

Estimated duration:

Status: Resolved

We are getting in touch to provide a hosting service update. As of 01:45 EDT, a network disruption is effecting some customers intermittently. We are addressing this issue and will provide more information as progress is made.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE: As of 02:15 EDT, this is resolved. Should you continue to encounter any issues, please feel free to reach out to our support for further assistance. Thank you.

Network Issue

  •   Posted: 4:16 am EDT 05/02/16

  •   Updated: 4:57 am EDT 05/02/16

Disruption Start Time: 4:15 am EDT 05/02/16

Estimated duration:

Status: Resolved

We are getting in touch to provide a hosting service update. As of 04:15 EDT, a network disruption is effecting some customers intermittently. We are addressing this issue and will provide more information as progress is made.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE: As of 04:30 EDT, this is resolved. Should you continue to encounter any issues, please feel free to reach out to our live support for assistance. Thank you.

Intermittent Network Issue

  •   Posted: 1:48 am EDT 05/01/16

  •   Updated: 2:35 am EDT 05/01/16

Maintenance Start Time: 1:40 am EDT 05/01/16

Estimated duration:

Status: Resolved

We are getting in touch to provide a hosting service update. As of 01:40 EDT, a network disruption is effecting some customers intermittently. We are addressing this issue and will provide more information as progress is made.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE: As of 2:00 EDT, this is resolved. Should you continue to encounter any issues, please feel free to reach out to our live support. Thank you.

Short Intermittent Network Outage

  •   Posted: 2:05 pm EDT 04/30/16

  •   Updated: 9:31 pm EDT 04/30/16

Disruption Start Time: 2:03 pm EDT 04/30/16

Estimated duration:

Status: Resolved

We are getting in touch to provide a hosting service update. We had a small network disruption that affected our main site and some customers during this time. We are addressing this issue and will provide more information as progress is made.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE As of now this issue has dissipated and we are continuing to monitor the situation..

UPDATE As of 14:48 We are looking in to a small network recurring network issue with our providers and will provide further updates as soon as we can, sorry for the inconvenience.

UPDATE As of 21:30 We are no longer experiencing issues.