Baltar Service Interruption

  •   Posted: 1:15 am EST 02/14/16

  •   Updated: 1:23 am EST 02/14/16

Issue Start Time: 1:00 am EST 02/14/16

Estimated duration: 30 minutes

Status: In Progress

We are getting in touch to provide you with a Hosting Status update. As of 01:00 EST, an issue was identified with our shared server baltar.asoshared.com. This issue only affects sites hosted on the baltar server. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE 01:20 EST Baltar is back in service. If you continue to have any trouble with Baltar, please do not hesitate to reach out for assistance. We'll be glad to help!

Dallas Location Network Interruption

  •   Posted: 12:48 pm EST 02/13/16

  •   Updated: 1:43 pm EST 02/13/16

Disruption Start Time: 12:30 pm EST 02/13/16

Estimated duration: 4 hours

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 12:20 EST, we are experiencing network issues with some of our servers at our Dallas location. Sites and services may appear inaccessible while we work to resolve this issue. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE: As of 13:40 EST, the Dallas Location network has been stable for over 40 minutes. Our System Administrators will continue to monitor the situation to ensure that this remains the case.

Bizcloud30 Network Interruption

  •   Posted: 10:34 am EST 02/12/16

  •   Updated: 5:10 pm EST 02/12/16

Disruption Start Time: 10:30 am EST 02/12/16

Estimated duration: 4 hours

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 10:30 EST, an issue was identified with our shared server bizcloud30. Some sites may appear inaccessible on the server. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

RES100 Service Interruption

  •   Posted: 10:53 am EST 02/10/16

  •   Updated: 12:27 pm EST 02/10/16

Issue Start Time: 10:50 am EST 02/10/16

Estimated duration: 1 hour

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 10:50 EST, an issue was identified with our shared server res100.asoshared.com. Customers hosted on this server may experience an inability to connect to their site while we work to resolve this issue. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE As of 12:20 EST This issue has now been resolved, if you are still experiencing issues with your site please let us know via livechat or in a ticket, thanks.

Draenor Service Interruption

  •   Posted: 10:52 am EST 02/10/16

  •   Updated: 12:27 pm EST 02/10/16

Issue Start Time: 10:50 am EST 02/10/16

Estimated duration: 1 hour

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. As of 10:50 EST, an issue was identified with our shared server draenor.asoshared.com. Customers hosted on this server may experience an inability to connect to their site while we work to resolve this issue. Our System Administration team is actively working on this now and we will update this post as more information becomes available.

We sincerely apologize for the inconvenience this issue has caused. We understand service reliability is of the utmost importance. If you have any further questions please let us know and we will do our best to answer them!

UPDATE As of 12:20 EST This issue has now been resolved, if you are still experiencing issues with your site please let us know via livechat or in a ticket, thanks.