nathan service interruption

  •   Posted: 10:06 pm EDT 09/03/15

  •   Updated: 10:28 pm EDT 09/03/15

Disruption Start Time: 10:15 pm EDT 09/03/15

Estimated duration: 1 hour

Status: Resolved

We are getting in touch to provide you with a Hosting Status update. At approximately 22:15:10 EDT, our server nathan will be down for an emergency RAM swap. During this time the server will be unavailable.

We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customers web presence. If you have any further questions please let us know and we'll do our best to answer them!

As of 22:28 EDT this maintenance is concluded.

Emergency maintenance Cloud VPS HVM110

  •   Posted: 12:38 am EDT 09/03/15

  •   Updated: 12:57 am EDT 09/03/15

Issue Start Time: 12:01 am EDT 09/03/15

Estimated duration: 2 hours

Status: Resolved

We are getting in touch with you to let you know that at approximately 12:01 AM EDT the Cloud VPS HVM110 is having issues. Our admins are working to restore service the servers on this Hypervisors as quickly as possible.

As of 12:55 AM EDT this is resolved. If you are having any troubles please contact our support.

helvetios.asoshared.com Network Disruption

  •   Posted: 7:58 pm EDT 08/28/15

  •   Updated: 8:04 pm EDT 08/28/15

Disruption Start Time: 7:20 pm EDT 08/28/15

Estimated duration: 2 hours

Status: Resolved

We are getting in touch with you to let you know that at approximately 10:00 EDT, the server helvetios began experiencing networking trouble. This will cause performance issues for sites hosted on this server. We are working on correcting this issue and will provide status updates here as they become available.

We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customers web presence. If you have any further questions please let us know and we'll do our best to answer them!

Starlord network interruption

  •   Posted: 12:15 pm EDT 08/22/15

  •   Updated: 12:19 pm EDT 08/31/15

Disruption Start Time: 12:00 pm EDT 08/22/15

Estimated duration: 2 hours

Status: Resolved

We are getting in touch with you to let you know that at approximately 12:00 EDT, the server starlord begun experiencing trouble with the IP address 143.95.43.43 rendering websites hosted on this IP address not accessible. We are working on correcting this issue and will provide status updates here as they become available.

We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customers web presence. If you have any further questions please let us know and we'll do our best to answer them!

We have swapped the IP addresses for accounts previously hosted on this IP address to minimize downtime. If you are using our DNS services no changes are required on your part. If you however utilize third party services please let us know so that we can provide you with the IP address. It will also be visible in the cPanel sidebar for accounts.

As of 8/29/2015 This has now been resolved, if you have any difficulties with your domains please do not hesitate in getting in touch with us by live chat or by ticket. Thanks.

bizcloud16.asoshared.com maintenance - Wednesday - August 19th

  •   Posted: 7:04 am EDT 08/18/15

  •   Updated: 6:14 pm EDT 08/19/15

Maintenance Start Time: 10:00 pm EDT 08/19/15

Estimated duration: 4 hours

Status: Postponed

We wanted to let you know about some planned server maintenance that take place on Wednesday, August 19th.

We will be moving a Cloud VPS hypervisor that bizcloud shared server bizcloud16.asoshared.com is hosted on, to a new, more customized, cage that will provide us with better network and power management options.

The maintenance will be completed between 10 PM and 2 AM EDT.

During the move, we will stop all the server, unrack VPS hypervisor from the current location, rack in the new cage and start the server back up again. Although the maintenance window is scheduled for 4 hours, the whole process should take 60 minutes per server and servers will be inaccessible during the maintenance.

Please let us know if you notice any problems with your server outside of the maintenance window.

Edit: The maintenance has been postponed