RES100 - Disruption to services / Restoration of July 4th Backup
- Posted: 3:18 pm EDT 07/06/15
- Updated: 11:49 pm EDT 07/06/15
Maintenance Start Time: 3:10 pm EDT 07/06/15
Status: In Progress
We've wanted to let you know about a disruption to services on our RES100 server. This affects all sites on that server. We will provide updates as more information becomes available while we work on to resolve the issue.
At 16:10 EST today we found substantial data corruption on the RES100 server after it came back up, we are now running a bare metal restoration of this server but unfortunately it will roll back all data to the 4th of July, we do apologise for this inconvenience. Please bear with us for updates as to it's completion.
We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customers web presence. If you have any further questions please let us know and we'll do our best to answer them!
Update: As of 00:48 7/7/15 RES100's restoration is complete. Should you have any further trouble, please do not hesitate to reach out to one of our Tech Support Ninjas.