Dallas Connectivity issue

  •   Posted: 10:36 pm EDT 05/24/15

  •   Updated: 3:07 am EDT 05/25/15

Maintenance Start Time: 10:15 pm EDT 05/24/15

Estimated duration:

Status: Resolved

We wanted to alert you to an immediate issue. At 22:15 EDT, we began experiencing connectivity problems at our Dallas facility that is affecting connectivity for some customers. Our System Administrators are currently working at resolving the problem.

We have made every effort, and continue to work, to remedy the situation by working with our Sytem Administration team. As of 05/25/15 01:00 EDT, the status of these issues is unresolved. We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customers web presence. If you have any further questions please let us know and we'll do our best to answer them!

Imcgrunt Network Interruption

  •   Posted: 11:53 pm EDT 05/22/15

  •   Updated: 12:29 am EDT 05/23/15

Maintenance Start Time: 11:50 pm EDT 05/22/15

Estimated duration: 2 hours

Status: Resolved

We wanted to make you aware of a Hosting Status update. At approximately 23:50 EDT imcgrunt began experiencing network trouble with a large portion of the websites being affected. This issue affects Imcgrunt and no other servers. We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customers web presence. If you have any further questions please let us know and we'll do our best to answer them! UPDATE: We have completed moving all effected account onto new IP addresses. Anyone using our nameservers will have their DNS updated automatically. If you are hosting your DNS with a 3rd party service you will need to update your A record. Please contact our support with any questions. Our DNS: ns1.asoshared.com ---> 67.228.207.194 ns2.asoshared.com ---> 67.19.36.196

Resolved - Shared server maintenance - bizcloud11.asoshared.com - May 24th

  •   Posted: 1:43 pm EDT 05/22/15

  •   Updated: 11:07 pm EDT 05/24/15

Maintenance Start Time: 9:00 pm EDT 05/24/15

Estimated duration: 1 hour 30 minutes

Status: Resolved

We are getting in touch with you to let you know about some planned server maintenance that will take place on Sunday, May 24th. We'll be moving our server bizcloud11.asoshared.com to a new, more customized, cage that will provide us with better network and power management options.

The maintenance will start at 9PM EDT.

During the server move, we shut the server down, unrack it from it's current location, rack in the new cage and start it back up again. The whole process will take around 1 hour and 30 minutes. The server will be unavailable during the move for that time period.

Update: The Server Maintenance has been completed.

Shared servers maintenance - shinra, kefka, sephiroth - May 20th

  •   Posted: 12:30 pm EDT 05/19/15

  •   Updated: 11:12 pm EDT 05/21/15

Maintenance Start Time: 10:00 pm EDT 05/21/15

Estimated duration: 2 hours

Status: Resolved

We are getting in touch with you to let you know about some planned 
server maintenance that will take place on Wednesday, May 20th. 
We'll be moving our servers to a new, more customized, cage that 
will provide us with better network and power management options.

The maintenance will be completed between 10PM and 12AM EDT. 
This is a list of servers that will be moved:

shinra.asmallorange.com   
kefka.asmallorange.com    
sephiroth.asmallorange.com

During the server move, we shut the server down, unrack it from it's 
current location, rack in the new cage and start it back up again, 
which should take around 30 minutes per server. Each server will be 
unavailable during the move for that time period.

Update:
This migrations has been completed. If you have any questions please do not hesitate to contact our support.

Shared servers maintenance - talyn.aasoshared.com and moya.asoshared.com - May 19th

  •   Posted: 11:58 am EDT 05/19/15

  •   Updated: 12:20 am EDT 05/20/15

Maintenance Start Time: 10:00 pm EDT 05/19/15

Estimated duration: 2 hours

Status: Resolved

We are getting in touch with you to let you know about some planned 
server maintenance that will take place on Tuesday, May 19th. We'll be 
moving our servers to a new, more customized, cage that will provide 
us with better network and power management options.

The maintenance will be completed between 10PM and 12AM EDT. 
This is a list of servers that will be moved:

moya.asoshared.com
talyn.asoshared.com

During the server move, we shut the server down, unrack it from it's 
current location, rack in the new cage and start it back up again, 
which should take around 30 minutes per server. Each server will be 
unavailable during the move for that time period.

UPDATE:
This migrations has been completed.   If you have any questions please do not hesitate to contact our support.