cl4p-tp Network Interruption

  •   Posted: 1:50 pm EDT 07/30/15

  •   Updated: 2:53 pm EDT 07/30/15

Disruption Start Time: 12:24 pm EDT 07/30/15

Estimated duration: 2 hours

Status: Resolved

We are getting in touch with you to let you know that at approximately 12:24 EDT, the server cl4p-tp begun experiencing trouble with the IP address 143.95.40.2 rendering websites hosted on this IP address not accessible. We are working on correcting this issue and will provide status updates here as they become available.

We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customers web presence. If you have any further questions please let us know and we'll do our best to answer them!

UPDATE: The affected accounts have been spread to other IPs. Thank you for your patience.

bizcloud19.asoshared.com and bizcloud20.asoshared.com maintenance - Thursday - July 30th

  •   Posted: 7:02 am EDT 07/29/15

  •   Updated: 8:11 am EDT 07/29/15

Maintenance Start Time: 10:00 pm EDT 07/30/15

Estimated duration: 1 hour

Status: Pending

We are getting in touch with you to let you know about some planned
server maintenance that take place on Thursday, July 30th. We will
be moving HVM115 and HVM129 Cloud VPS hypervisor to a new, more customized, cage that will provide us with better network and power
management options. This will affect two bizcloud shared servers:

bizcloud19.asoshared.com
bizcloud20.asoshared.com

The maintenance will be completed between 10 PM and 2 AM EDT.

During the move, we will stop all the cloud instances, unrack VPS
hypervisor from the current location, rack in the new cage and start
servers back up again. The whole process should take 60 minutes per
server, and servers will be inaccessible during the maintenance.

Please let us know if you notice any problems with your server outside
of the maintenance window.

bizcloud13.asoshared.com maintenance - Wednesday - July 29th

  •   Posted: 6:47 am EDT 07/29/15

  •   Updated: 2:02 am EDT 07/30/15

Maintenance Start Time: 10:00 pm EDT 07/29/15

Estimated duration: 1 hour

Status: Postponed

We are getting in touch with you to let you know about some planned
server maintenance that take place on Wednesday, July 29th. We will
be moving HVM111 Cloud VPS hypervisor to a new, more customized,
cage that will provide us with better network and power management
options. This will affect one bizcloud shared server:

bizcloud13.asoshared.com

The maintenance will be completed between 10 PM and 2 AM EDT.

During the move, we will stop all the cloud instances, unrack VPS
hypervisor from the current location, rack in the new cage and start
servers back up again. The whole process should take 60 minutes per server
and servers will be inaccessible during the maintenance.

Please let us know if you notice any problems with your server outside
of the maintenance window.

Update 02:02 EDT: This has been postponed.

Moya Network Interruption

  •   Posted: 4:11 am EDT 07/29/15

  •   Updated: 7:17 am EDT 07/29/15

Disruption Start Time: 4:08 am EDT 07/29/15

Estimated duration: 2 hours

Status: Resolved

We are getting in touch with you to let you know that at approximately 04:08 EDT, the server Moya begun experiencing trouble with the IP address 143.95.37.188 rendering websites hosted on this IP address not accessible. We are working on correcting this issue and will provide status updates here as they become available.

We sincerely apologize for the inconvenience this issue has caused. We take uptime extremely seriously and know it is absolutely vital to our customers web presence. If you have any further questions please let us know and we'll do our best to answer them!

As of 04:59 EDT this is resolved.

Cloud VPS Hypervisors maintenance: HVM114 - HVM129 - Thursday, July 30th

  •   Posted: 5:18 pm EDT 07/28/15

  •   Updated: 12:26 am EDT 07/31/15

Maintenance Start Time: 10:00 pm EDT 07/30/15

Estimated duration: 4 hours

Status: In Progress

We are getting in touch to let you know about planned Cloud facility
maintenance that we are conducting on Thursday, July 30th. We will be
moving 15 Cloud VPS hypervisors to a new, more customized, cage
that will provide us with better network and power management options.

This will affect all the Cloud VPS instances that are set up on
hypervisors HVM114 - HVM129

All of the customers that will be affected by this move have been
notified via email.

The maintenance will be completed between 10 PM and 2 AM EDT.

During the move, we will stop all the Cloud VPS instances, unrack
hypervisors from their current location, rack in the new cage and start
servers back up again. The whole process should take 60 minutes
and servers will be inaccessible during the maintenance.

Please let us know if you notice any problems with your server outside
of the maintenance window.

UPDATE: As of 00:25 EDT the migration is in progress. Our admins are working to complete the maintenance as quickly as possible.