SAN16 Emergency Maintenance
- Posted: 5:19 pm EDT 06/28/15
- Updated: 12:46 am EDT 06/29/15
Maintenance Start Time: 5:00 pm EDT 06/28/15
Estimated duration: 4 hours
We are getting in touch to let you know about an emergency maintenance in our Cloud facility. At approximately 17:00 EDT, our SAN16 unit experienced a disk failure. This has impacted VPSs hosted on this SAN unit. We are working to get services restored as soon as possible.
Update: As of 18:05 EDT, will are rebooting all VPS's served by SAN16. If your VPS is offline, please be assured that it is being worked on.
Update: As of 18:40 EDT, most VPS's have started and any VPS's still offline will be back online very soon. Thanks for your patience.
Update: As of 19:15 EDT Some VPS's have been found to be in Read Only mode after the maintenance. We are currently working to resolve these issues. Please do not hesitate to reach out for assistance.
Update: As of 19:40 EDT We are still working to resolve the VPS's which are stuck in Read Only mode. Thank you for your continued patience.
Update: As of 20:50 EDT SAN 16 is being moved to a new cage to complete this emergency maintenance. VPS's will be coming online very soon.
Update: As of 21:05 EDT SAN 16's migration has been completed, and VPS's are booting. We are getting them online as quickly as possible.
Update: As of 23:40 EDT SAN 16 is still being worked on. Our System Administration team is working fervently to resolve lingering issues.
Update: As of 00:00 EDT All VPS's using SAN 16's are being moved to a hot backup. During this, your VPS will briefly reboot.
Update: As of 00:45 EDT, All VPS's using SAN 16 are back online. If you continue to have any trouble, please do not hesitate to reach out to one of our Tech Support Ninjas for assistance. We're here to help!